Bar Margot Server

Four Seasons•Atlanta, GA

12d

About The Position

The Food & Beverage Server provid es exceptional quality and service to Bar Margot guests . In this role, you will be tasked with provid ing an expertly served beverage or dining experience; anticipating the guests’ needs and as an expert on the menu options ; and delivering memorable guest experiences .

Requirements

An outgoing personality and a can-do approach to an assigned task
High level of understanding and knowledge of food and wine
Minimum two years food service or related work.
High school education or equivalent experience.
Ability to carry and balance a tray.
Ability to accurately process cash and credit card transactions

Nice To Haves

Background in Luxury Resort and Hotel considered an asset

Responsibilities

Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods; communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system; coordinate food timings; check completed kitchen orders with the guest’s original order; transport items to the guest table in a timely manner to ensure proper food quality. (40%)
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. (15%)
Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals. (15%)
Breakdown, clean and set-up of tables, buffets, and food stations. (10%)
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Impact. (10%)
Work harmoniously and professionally with co-workers and supervisors. (10%)
Take guest reservations.
Plate and prepare tableside food items.