Bar Manager, Nobu (Caesars New Orleans)

Caesars Entertainment•New Orleans, LA

10h

About The Position

The Assistant Restaurant Manager at Nobu Restaurant will support the General Manager with hiring and training team members to elegantly describe food offerings, ingredients, and preparation methods, as well as knowledge of wine and spirits to deliver the ultimate luxury dining experience in a sophisticate environment. This role will ensure that all aspects of the front of the house operations contribute to 100% guest satisfaction. Manages operation of the restaurant to maximize profitability, minimize legal liability, and conform to the industry regulations. Supervises in management of restaurant team members within the front of house operation while ensuring all policies and procedures are followed for providing proper service to guests. Achieves company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment. Controls cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures. Develop and implement strategies to increase sales and profitability. Assists with the ordering of all food and beverage products. Maintain records of team members performance, dining room labor costs, product and other expenses related to the operation. Collaborate with the kitchen staff to coordinate food and beverage offerings. Assists with daily check control system, payroll, scheduling, and forecasting. Assists with requisitions of supplies and labor for the outlet. Schedules periodic food service employee meetings to ensure correct execution of restaurant policies. Schedules team in accordance with operating budgets and forecasts. Coordinates and directs the daily activities of team members in the outlet(s) including planning and organizing. Provides input in the strategic planning regarding the direction of the outlet(s). Advises guests on selection of food and beverage items. Ensures adherence to all Board of Health standards. Anticipates and handles guest opportunities to ensure quality product delivery, guest satisfaction and repeat business. Maintains high levels of guest satisfaction through table touches, greetings or warm farewells and encourages employees to build relationships with the guests. Demonstrates extraordinary guest relation skills and ability to market the outlet. Understands and works with Human Resources to follow proper processes for employee relation matters. Assists with the training of new employees, hiring, orientation, training and job performance for outlet employees. Ensures all areas are kept clean and in proper condition to provide a presentable and safe working environment. Communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals, and business strategy. Follows company policies, procedures, and industry regulations, maintains accurate and up-to-date team member records, and completes performance reviews timely. Carries out leadership responsibilities in accordance with the organization’s policies and applicable laws. Acts as a role model, always presenting oneself as a credit to Caesars Entertainment and encourages others to do the same. Maintains a well-groomed appearance which reflects the professional appearance of the operation. Maintains and orders all supplies for the outlet. May perform other duties as assigned.

Requirements

At least three years of bar management experience
Strong knowledge of beverage preparation
Enjoys leading a team of passionate restaurant professionals by selecting, training, evaluating, leading, motivating, and coaching
3+ years of work experience in fine dining, full service, or high-volume restaurant
3+ years of management experience within bar operations
Basic knowledge in all phases of restaurant management
Strong leadership, communication and management skills
Excellent planning and public relation skills
Ability to work in a diverse, fast-paced environment with heavy business volumes while managing sensitive situations relating to staff and guests, in a timely manner
Ability to flex and accommodate last minute requests and changes
Ability to act quickly and exercise good judgment under pressure and/or conflict situations
Proficient in Microsoft Word, Excel, Power Point and Outlook E-mail programs
Proficiency in Point of Sales systems (i.e. Micros, Infogenesis)
Work requires flexibility to work various shifts
Must have a positive and professional interaction with all casino/hotel departments
Must be congenial and have neat, professional appearance with good personal hygiene
Must be reliable and conscientious
Must be able to stand for extended periods of time
Must be able to listen and respond to visual and aural cues
Must be able to maneuver to all areas of the casino
Must be able to lift up to 25 pounds and carry up to 25 pounds
Must be able to bend, reach, kneel, twist and grip items while working at assigned area
Must be able to stoop, bend, jump, twist, crouch, grip and carry heavy loads
Must have the ability to listen, solve problems and use collaboration skills
Must be able to work at a fast-paced environment
Must be able to read, write, speak, and understand English
Must be able to respond to visual and aural cues

Nice To Haves

College degree in hospitality, business or equivalent work experience preferred.
Previous work in a high caliber chef driven property is a plus.

Responsibilities

Support the General Manager with hiring and training team members
Elegantly describe food offerings, ingredients, and preparation methods
Maintain knowledge of wine and spirits
Ensure all aspects of the front of the house operations contribute to 100% guest satisfaction
Manage operation of the restaurant to maximize profitability, minimize legal liability, and conform to the industry regulations
Supervise in management of restaurant team members within the front of house operation while ensuring all policies and procedures are followed for providing proper service to guests
Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment
Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures
Develop and implement strategies to increase sales and profitability
Assist with the ordering of all food and beverage products
Maintain records of team members performance, dining room labor costs, product and other expenses related to the operation
Collaborate with the kitchen staff to coordinate food and beverage offerings
Assist with daily check control system, payroll, scheduling, and forecasting
Assist with requisitions of supplies and labor for the outlet
Schedule periodic food service employee meetings to ensure correct execution of restaurant policies
Schedule team in accordance with operating budgets and forecasts
Coordinate and direct the daily activities of team members in the outlet(s) including planning and organizing
Provide input in the strategic planning regarding the direction of the outlet(s)
Advise guests on selection of food and beverage items
Ensure adherence to all Board of Health standards
Anticipate and handle guest opportunities to ensure quality product delivery, guest satisfaction and repeat business
Maintain high levels of guest satisfaction through table touches, greetings or warm farewells and encourages employees to build relationships with the guests
Demonstrate extraordinary guest relation skills and ability to market the outlet
Understand and work with Human Resources to follow proper processes for employee relation matters
Assist with the training of new employees, hiring, orientation, training and job performance for outlet employees
Ensure all areas are kept clean and in proper condition to provide a presentable and safe working environment
Communicate and enforce company expectations including Code of Commitment, policies, procedures, department goals, and business strategy
Follow company policies, procedures, and industry regulations, maintains accurate and up-to-date team member records, and completes performance reviews timely
Carry out leadership responsibilities in accordance with the organization’s policies and applicable laws
Act as a role model, always presenting oneself as a credit to Caesars Entertainment and encourages others to do the same
Maintain a well-groomed appearance which reflects the professional appearance of the operation
Maintain and order all supplies for the outlet
May perform other duties as assigned