Banquets Manager

Hollywood Casino Aurora • Aurora, IL

76d • $72,000 - $80,000

About The Position

At PENN Entertainment, you’ll be part of an exciting industry, where the days and nights are fast-paced. You’ll work with a diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. The company cares about your career growth and will support you in expanding your possibilities. Initial placement within the salary range is based on relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits may vary by position. Paid time off is earned according to local policy and increases with the length of employment.

Requirements

• Must be at least 21 years of age.
• At least five (5) years of varied Food and Beverage progressive management experience, with strong convention/catering background.
• Extensive knowledge of culinary, banquets, bar and restaurant operations.
• Menu planning, food, liquor and labor costing, budget, P/L statements.
• Exceptional leadership and communications skills.
• Exceptional knowledge of food preparation and menu engineering.
• Exceptional knowledge of serving skills at all levels.
• Extensive wine, beer and spirits knowledge.
• Superior computer skills.
• Thorough knowledge of budgeting, fiscal planning, and Food and Beverage cost control.
• Must have a valid driver license.
• Extraordinary customer service skills.
• Good verbal and written communication.
• Maturity and sound judgment.
• Comprehensive food knowledge, which includes Profit and Loss Statements, cost control, training, inventory control and sanitation.
• Must be familiar with menu including wine/drink list.

Responsibilities

• Oversee all aspects of Banquet Event Order set up, execution and breakdown for Convention, Catering, Banquet functions.
• Actively participate in budget planning and cost control.
• Ensure quality of product and service conducive to excellent and consistent quality presentation of food, beverage and service.
• Analyze and recognize deficiencies or problem areas and provide corrective material, financial and personnel resources to accomplish desired results.
• Communicate effectively with the Marketing, Casino Operations, and Banquet team, Entertainment team, all levels of Team Members within the department, other departments, and Corporate Office staff as appropriate.
• Conduct meetings with departmental staff on a regular basis to ensure thorough and timely information flow.
• Assist in the development, implementation and enforcement of all rules and policies.
• Responsible for regulation and overseeing the safe work practices of all Food & Beverage Team Members.
• Hire, train, evaluate, counsel, and oversee the supervision of all Team Members within the department.
• Supervise purchasing of Banquet and event products and inventory controls.

Benefits

• Day-one medical coverage
• 401(k) matching
• Annual performance bonus
• Wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees