Banquets Houseperson (Casual)

Mauna Kea Resorts•Waimea, HI

About The Position

Banquets Houseperson (Casual) Division: FB Beverage (FBV004) Band 1U Banquets Houseperson Primary Responsibilities: Duties include the set-up/breakdown of all banquet rooms and other function areas, as well as storage of all banquet equipment. Keep the equipment in good condition and ensure that all storage areas and banquet rooms are clean and orderly. Report any damage equipment. Assist in other departments’ porter needs as assigned. Consistently perform tasks as specified on the sequence of service standards and SOPs. Essential Duties: Review all banquet event orders and follow set-up specifications. Transport equipment to/from function area. Set-up and break-down functions for hotel events. Replenish food and beverage for functions, refresh meeting rooms. May pick-up, deliver, or move items for guests. Communicate with guests, manager and other departments regarding any concerns or changes with functions. Keep work and storage area clean and orderly. Properly store equipment and props. Complete work assignments in a timely manner. Consistently perform tasks as specifies on sequence of service standards and SOPs. Ensure proper safety policies and procedures are followed. Perform other related duties as assigned or required. Other Duties: Assist in other departments’ porter needs as assigned. Assist waitstaff with their set-up, servicing guests or replenishing buffets. Report or complete work orders to repair damaged equipment. Attend function meetings.

Requirements

Able to read event orders
Able to do basic arithmetic
Department of Health TB clearance
At least 18 years of age if serving alcoholic beverages
Must be pleasant, friendly and smiling
Driver’s license if operating company vehicles
Able to prioritize and organize workload to insure deadlines are met
Able to manage stressful and challenging situations
Able to stand, walk, reach and bend during most of shift
Able to lift, carry, push, pull up to and over 50 lbs
Able to communicate verbally and in writing to employees, managers and guests/clients
Able to communicate over the phone/radio

Responsibilities

Set-up/breakdown of all banquet rooms and other function areas
Storage of all banquet equipment
Keep the equipment in good condition
Ensure that all storage areas and banquet rooms are clean and orderly
Report any damage equipment
Assist in other departments’ porter needs as assigned
Review all banquet event orders and follow set-up specifications
Transport equipment to/from function area
Set-up and break-down functions for hotel events
Replenish food and beverage for functions, refresh meeting rooms
Pick-up, deliver, or move items for guests
Communicate with guests, manager and other departments regarding any concerns or changes with functions
Keep work and storage area clean and orderly
Properly store equipment and props
Complete work assignments in a timely manner
Ensure proper safety policies and procedures are followed
Assist waitstaff with their set-up, servicing guests or replenishing buffets
Report or complete work orders to repair damaged equipment
Attend function meetings