Banquets Captain Supervisor - Mandalay Bay

MGM Resorts International

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About The Position

As a Banquet Captain Supervisor at Mandalay Bay, you are responsible for overseeing the daily operations of banquet services, ensuring seamless execution and delivering exceptional guest experiences.

Requirements

• 1+ years of prior relevant experience in catering and banquets or related field
• High School Diploma or GED

Responsibilities

• Work directly with Banquet Managers on staffing ratios, room lay outs, menu implementation and operation of events as well as closely work with the Catering Manager regarding service of events
• Review Banquet Event Order and understand the event as planned by the client and catering manager; create diagrams for events
• Prepare back of house strike sheets for events requiring equipment for service and prepare server assignments for each event
• Communicate with support departments to finalize details relating to food, beverage, equipment, power and room set up for all responsible events; oversee the Banquet service staff and ensure they are following department, property and corporate policies and procedures
• Manage Human Resource responsibilities for specifically assigned areas; create and maintain a work environment that promotes client service, teamwork, performance feedback, individual recognition, mutual respect, and employee satisfaction ensure quality hiring, training, and succession planning processes that encompass the company’s diversity commitment

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees