Part Time Banquet Wait Staff

Factory Mutual Insurance Company•Norwood, MA

13h•Onsite

About The Position

Hobbs Brook Real Estate LLC is an innovative commercial real estate leader with a portfolio of forward-thinking, sustainable properties in the United States and Singapore. Shaping the market since 1952, the company acquires, develops, manages, and serves as a valued partner to a variety of stakeholders. Hobbs Brook Real Estate (HBRE) brings unique property visions to life with a commitment to improving both the environment and the community. This position is based at the Four Points by Sheraton Hotel & Conference Center in Norwood, MA, which is owned by Hobbs Brook Real Estate LLC. The hotel features 230 modern, smoke-free guestrooms, 28 meeting rooms, and 40,000 square feet of event space, including the Tiffany Ballroom, and dining options like One Bistro and Zachariah’s. Joining this team offers an opportunity to be part of an award-winning hotel in a collaborative, supportive, and high-energy environment where contributions are valued and growth is encouraged.

Requirements

At least 1 year of prior wait staff experience.
Excellent verbal and communication skills.
Able to handle difficult situations (i.e. disgruntled customers).
Must be personable, friendly, and provide excellent customer service.
Professional posture.
Ability to lift up to 10 pounds.
High school diploma or GED required.

Nice To Haves

2 years of prior wait staff experience.

Responsibilities

Provide courteous table service to all dining room guests.
Welcome guests and take orders.
Deliver and retrieve all courses promptly.
Serve all meals and drinks to guests using proper serving techniques.
Accurately record food and beverage charges.
Set dining room tables with proper linen, China, and silverware prior to service time.
Perform side work duties such as folding napkins, refilling salt and pepper shakers, sugar bowls, and organizing the supply storage room.
Ensure that state and local sanitation codes are followed.
Possess a positive attitude to create a nice and welcoming first impression.
Ensure all dining room charges are entered into the POS system correctly (Micros) and all sales are balanced at the close of the shift.
Greet all customers professionally and have a positive attitude.
Ensure proper food and beverage service per company standards as well as state and local laws.
Complete all side work at the end of the shift.