Banquet Server - University of Central Florida

Aramark•University, FL

11h•Onsite

About The Position

The catering worker position is vital to achieving excellent customer service and executing catering events. They are responsible for pulling equipment for event set-up, transporting materials and food to the event, setting up the event, serving guests, cleaning up the event, and returning equipment to the Catering Department in the designated storage area. The ideal candidate will have open availability and must be open to working nights, weekends and extended hours as required.

Requirements

Good interpersonal communication skills
Excellent Customer Service Skills
Able to work in a team environment
Able to understand and follow directions from the Manager/ Director
Able to lift up to 50 lbs and frequently lift, push, pull, or carry up to 30 lbs
Able to walk or stand for extended time periods, up to 6 hours

Responsibilities

Prepare banquet room for the function
Display excellent customer service and maintain a well-groomed, neat appearance
Serve meals and beverage in accordance with catering protocol
Properly set tables for special functions
Wipe and polish silverware
Transfer supplies and equipment between storage and work areas by hand or by cart
Able to move in and out of catering vehicles and transport event equipment and food product in a safe manner; follow all applicable DOT regulations
Clean all functions areas upon completion of the event
Perform opening and closing side work as needed
Maintain storage rooms and supplies in an orderly fashion
Maintain equipment and all other catering supplies
Perform all job duties in a safe manner and follow all company safety policies and procedures
Report equipment and maintenance repairs to Managers in a timely manner
Maintain a clean and neat workstation
Clean and sanitize work areas, equipment, and utensils
Utilize proper food handling procedures and food safety knowledge
Take samples of all food items before serving customers
Maintain a positive attitude, smile and greet customers as they approach the serving line
Be polite with customers during transactions and make sure they are satisfied with their service before helping the next customer
Escalate customer concerns to a supervisor or manager
Communicate and interact in a professional manner at all times
Maintain daily temperature logs with calibrated digital thermometer
Prepare foods according to provided recipes, following correct portion controls
Must be able to answer customer questions about menu items on the line
Assist co-workers in setting up and breaking down stations as directed by managers
Wash work areas including worktables, walls, refrigerators, and cutting boards
Separate and remove waste and place it in appropriate receptacles
Complete production and waste logs
Involves repetitive motion
Involves working with chemicals, heated equipment, steam and at other risk conditions
Completion of any task requested by a supervisor or manager