Banquet Server (On-Call) | The Whitehall Houston
About The Position
At OTH Hotels Resorts, hospitality isn’t scripted—it’s authentic. As a Banquet Server, you are the face of every celebration, bringing warmth, attentiveness, and care to every guest you serve. You’re not just delivering food and drinks—you’re creating moments that feel personal, polished, and memorable. Unscripted Hospitality is more than service—it’s a mindset. As a Banquet Server, you’re not just part of an event; you’re part of making someone’s once-in-a-lifetime moment feel effortless and extraordinary. At OTH Hotels Resorts, your care and presence transform service into connection, and gatherings into celebrations. If you’re ready to bring heart to hospitality, elevate experiences through service, and be part of events guests will never forget—this is your place. Let your next chapter unfold and your story begin with OTH Hotels Resorts. This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.
Requirements
- A service-driven individual who thrives in social, fast-paced environments.
- Attentive to detail, with an eye for presentation and guest satisfaction.
- Comfortable carrying trays, lifting, and being on your feet for extended periods.
- Calm and professional under pressure, even during large-scale events.
- A strong communicator who connects easily with guests and teammates.
- Flexible with scheduling, including early mornings, late nights, weekends, and holidays.
- ServSafe and/or TIPS certification preferred or required depending on local regulations.
Nice To Haves
- Experienced in banquet, catering, or restaurant service (preferred, not required).
Responsibilities
- Prepare banquet spaces with tables, chairs, linens, silverware, and service ware according to Banquet Event Orders (BEOs).
- Provide attentive, timely, and professional food and beverage service throughout events.
- Anticipate guest needs, respond promptly, and ensure a seamless experience.
- Maintain a polished presentation of food, drinks, and service stations.
- Support setup, execution, and breakdown of events, including cleaning, resetting, and organizing service areas.
- Follow directions from the Banquet Captain and communicate effectively with the team.
- Handle guest requests and concerns with a solutions-first mindset and professionalism.
- Adhere to safety, sanitation, and alcohol service guidelines at all times.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
