Banquet Server

Temecula Creek Inn • Temecula, CA

just now

About The Position

Essential Purpose: To serve food and beverages as ordered, to banquet functions guests, as well as set banquet rooms.
Essential Duties:
To understand and respond to all guest needs and requests in a timely and professional manner.
To greet all banquet functions guests in a professional and sincere manner.
To set-up and replenish all buffets and food stations, including coffee breaks.
To set-up and break-down all banquet functions.
To provide prompt, efficient, and gracious customer service to banquet functions guests, including serving cocktails and food during reception hours; handling cash bar transactions; serving all food and beverages during functions; and assisting to bus tables, as service requires.
To assist, as directed, with room set-up and breakdown, including setting and decorating tables; folding napkins; preparing condiments; filling salt, pepper, and sugar containers; and breaking down and storing tables and chairs.
To be completely familiar with prospectus sheet and menu for each banquet function, prior to service.
To communicate all concerns with Banquet Captain
To perform all side duties as directed.
To follow all policies and procedures of the banquet department and the Temecula Creek Inn
To immediately report all suspicious occurrences and hazardous conditions.
To maintain the cleanliness and safety of work areas at all times.
To practice safe work habits at all times, to avoid injury to self and others.
To comply with company and departmental safety rules and regulations, including the proper handling of all relevant equipment.
To attend all mandatory meetings, as directed.
To perform other tasks, including cross-training, as directed.

Requirements

• High school diploma or equivalent required.
• English fluency required.
• Must have minimum one-year similar experience.
• Must know fundamentals of beverage mixing, inventory and pars, and glass types and uses.
• Must have large drink recipe knowledge.
• May be required to have a valid California driver's license, and to show proof of personal automobile insurance coverage.
• Detail oriented, organized and efficient, safety minded.
• High quality standards for production and service.
• Strong verbal communications skills.
• Courteous, friendly, and professional manner.
• Good team player.
• Customer service focus.
• Able to work productively with little supervision.
• Trustworthy and reliable.
• Stands/walks short distances throughout shift.
• Frequently required to handle and carry ice tubs, beverage cases, and other objects weighing up to 50 lbs. over short to long distances.
• Frequently required to handle and move objects weighing up to 200 lbs. over short to long distances, using appropriate hand trucks and carts.
• Routinely required to handle and move objects weighing up to 400 lbs. over short to long distances, using appropriate hand trucks and carts.
• Bends, stoops, reaches, pushes, and lifts to perform routine job tasks.
• Uses stairs frequently, throughout shift.

Nice To Haves

• Hotel experience preferred.

Responsibilities

• Understand and respond to guest needs
• Greet banquet guests
• Set-up and replenish buffets and food stations
• Set-up and break-down banquet functions
• Provide customer service, serve cocktails and food, handle cash bar transactions, bus tables
• Assist with room set-up and breakdown, including setting and decorating tables
• Be familiar with prospectus sheet and menu for each banquet function
• Communicate concerns with Banquet Captain
• Perform side duties as directed
• Follow policies and procedures of the banquet department
• Report suspicious occurrences and hazardous conditions
• Maintain cleanliness and safety of work areas
• Practice safe work habits
• Comply with safety rules and regulations
• Attend mandatory meetings
• Perform other tasks, including cross-training

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED