The Banquet Server is responsible for performing food and drink serving duties at special events while interacting with guests in a positive, friendly, and efficient manner. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assist in the set up for events by putting out tablecloths, place settings and arranging table placement. Setup buffets with food presentation standards and practices in mind, ensuring safe food handling performance. Maintain complete knowledge of table numbers, room capacity, proper table set-up, and dress code of the event. Organize assigned stations to ensure readiness prior to guests' arrival. Have complete knowledge of ICONA’s banquet menus and food preparation. Serve plated dinners to guests, carrying plates on food trays. Keep water glasses filled; remove each round of plates and replenish utensils. Maintain communication with banquet supervisor as well as other servers and event organizers. If consuming alcoholic beverages, observe guest’s behavior, count number of drinks served, and if the server feels they should not drive, offer a taxi. Do not hesitate to ask a manager to intervene. Perform cleaning tasks and breakdown of service. Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential. All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations. Performs other duties as directed. Weekly attendance to Aloha Culture Meeting
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Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED