Banquet Server- Columbus

Valley Hospitality Services•Columbus, GA

About The Position

Overview: Provide first-rate customer service to small and large banquets, conventions, conferences, meetings, and events. · Assist with set up for the event to include placement of tables, chairs, putting up decorations, and preparing serving stations. · Greet guests as they arrive and check on them to ensure customer satisfaction. · Must be familiar with organization of the event and have a thorough knowledge of menus and service style utilized per event. · Service guests with all food/beverage requirements in a courteous, efficient manner along with ensuring tables and buffets are kept stocked and appealing. · Pre-bus all tables by removing soiled dishes after each course and throughout the event. · Breakdown trays of soiled dishes and linen in the dish room according to established standards. · Perform setup and closing procedures and in-function duties according to staff assignments and established checklist. · Comply with company requirements for personal appearance and grooming to include wearing the provided uniform and name tag. · Act in accordance with all company standards/regulations to encourage safe and efficient hotel operations. · Must be a team player. · Resolve guest issues in a professional manner. · May be required to work nights, weekends, and holidays. · Attend meetings/trainings required by management. · Perform other duties as assigned by management.

Requirements

Must be 18 years of age or older.
High school diploma or GED preferred.
Detail oriented and strong written/verbal communication required.
Basic mathematical skills required.
Must pass background check.
Must be able to stand for extended periods of time as well as walking, bending, and stooping on occasion.
Able to lift, carry, push, and pull up to 25 lbs.

Responsibilities

Assist with event setup including tables, chairs, decorations, and serving stations.
Greet guests and ensure customer satisfaction.
Maintain knowledge of event organization, menus, and service styles.
Serve food and beverages efficiently and courteously.
Keep tables and buffets stocked and appealing.
Pre-bus tables by removing soiled dishes.
Breakdown soiled dishes and linen.
Perform setup and closing procedures.
Comply with appearance and grooming standards.
Adhere to company standards for safe and efficient operations.
Resolve guest issues professionally.
Attend meetings and trainings.
Perform other duties as assigned.