On Call Banquet Server

The Ballantyne Hotel & Spa, Charlotte • Charlotte, NC

28d

About The Position

As a Banquet Server you will play a crucial role in ensuring the success of our
events. You will be responsible for providing exceptional service to our guests,
setting up and breaking down banquet functions, and maintaining a clean and
organized work environment.

Requirements

• Previous experience in banquet or restaurant service preferred.
• Excellent customer service skills.
• Ability to work in a fast-paced environment.
• Strong attention to detail.
• Ability to lift and carry heavy objects.
• Flexible availability to work evenings, weekends, and holidays.
• Food Handler's Certification (or willingness to obtain).
• High School diploma or equivalent preferred
• Prior experience in related field required
• Tips and Food Handlers certificates required
• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
• Ability to stand during entire shift

Responsibilities

• Event Setup and Breakdown:
• Set up banquet rooms according to event specifications, including tables, chairs, linens, and centerpieces.
• Break down banquet rooms after events, cleaning and storing equipment.
• Guest Service:
• Greet and welcome guests in a friendly and professional manner.
• Serve food and beverages to guests in a timely and efficient manner.
• Anticipate guests' needs and respond to their requests promptly.
• Maintain a positive and attentive attitude throughout the event.
• Food and Beverage Service:
• Follow proper food handling and sanitation procedures.
• Serve food and beverages according to established service standards.
• Clear tables and reset for the next course.
• Teamwork:
• Collaborate with other team members, including banquet captains, bartenders, and kitchen staff, to ensure smooth operations.
• Follow instructions from supervisors and managers.
• Additional Duties:
• Assist with event planning and coordination as needed.
• Maintain a clean and organized workstation.
• Adhere to all hotel policies and procedures.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED