Banquet Server

Odyssey Restaurant•Los Angeles, CA

11d

About The Position

As a Banquet Server, you will play a crucial role in providing exceptional dining experiences for guests attending various events, including weddings, corporate functions, and special occasions. Your primary responsibility will be to deliver high-quality service, ensuring guests' satisfaction and contributing to the overall success of the banquet operations.

Requirements

Previous experience as a banquet server or in a similar role is preferred.
High School graduate / min 18 years of age
Strong customer service skills with the ability to provide exceptional guest experiences.
Excellent communication and interpersonal skills to interact effectively with guests and team members.
Ability to work in a fast-paced environment while maintaining composure and attention to detail.
Knowledge of food and beverage service procedures and etiquette.
Flexibility to work evenings, weekends, and holidays, as required by the banquet schedule.
Physical stamina and the ability to lift and carry heavy trays or equipment.

Responsibilities

Assist in the setup and arrangement of banquet rooms according to the event specifications.
Ensure all tables, chairs, linens, and tableware are properly organized and presentable.
Check and confirm the accuracy of the event details, including seating arrangements and special requests
Greet guests upon arrival and guide them to their designated tables.
Serve meals and beverages according to established service standards.
Ensure proper timing and coordination between the kitchen and banquet floor to ensure the smooth delivery of food.
Respond promptly to guests' requests and anticipate their needs throughout the event.
Provide recommendations on menu items and assist guests in making informed choices.
Monitor and maintain cleanliness and presentation of dining areas and ensure tables are cleared efficiently.
Collaborate with fellow servers, bartenders, and other staff members to provide seamless service.
Communicate effectively with the kitchen and support staff to ensure the availability of supplies and timely delivery of food and beverages.
Assist colleagues when needed, such as carrying trays, refilling drinks, or clearing tables during peak periods.
Ensure a warm and friendly atmosphere for guests, creating a positive dining experience.
Handle guest inquiries, complaints, and special requests promptly and professionally.
Address any issues or concerns raised by guests, aiming to resolve them to their satisfaction.
Maintain a professional and polished appearance at all times, adhering to the company's grooming standards.
Adhere to all safety and sanitation regulations, maintaining a clean and safe working environment.
Follow responsible alcohol service guidelines and procedures.
Handle cash and credit card transactions accurately and securely.

Benefits

Paid Sick Time renewed yearly
Accrued Paid Vacation Time
Management Referral Program with up to a $4,000 payout for qualifying management positions
Employee Meals
Employee Assistance Program (EAP) to assist with work life balance
Moral (PRIDE) Program- rewarding employees with a variety of prizes for those who exemplify the company's values.
Numerous opportunities for growth and advancement
Full time employees qualify for comprehensive health plans, employer-paid life insurance, supplemental benefit plans, 401k with annual employer match after 12-month employment
Opportunities to grow your career with a clear path for advancement
Plus, more!