Banquet Server

The Proud Bird•Los Angeles, CA

6d•Onsite

About The Position

As a Banquet Server, you will play a crucial role in providing exceptional dining experiences for guests attending various events, including weddings, corporate functions, and special occasions. Your primary responsibility will be to deliver high-quality service, ensuring guests' satisfaction and contributing to the overall success of the banquet operations.

Requirements

Previous experience as a banquet server or in a similar role is preferred.
High School graduate / min 18 years of age
Strong customer service skills with the ability to provide exceptional guest experiences.
Excellent communication and interpersonal skills to interact effectively with guests and team members.
Ability to work in a fast-paced environment while maintaining composure and attention to detail.
Knowledge of food and beverage service procedures and etiquette.
Flexibility to work evenings, weekends, and holidays, as required by the banquet schedule.
Physical stamina and the ability to lift and carry heavy trays or equipment.
Valid Food Handlers Certificate
Valid RBS Certification

Responsibilities

Set up banquet rooms according to event specifications (tables, chairs, linens, décor)
Serve food and beverages efficiently and professionally
Clear tables and maintain cleanliness throughout the event
Assist with event breakdown and post-event cleanup
Communicate effectively with supervisors and team members
Provide excellent guest service at all times
Collaborate with fellow servers, bartenders, and other staff members to provide seamless service.
Communicate effectively with the kitchen and support staff to ensure the availability of supplies and timely delivery of food and beverages.
Assist colleagues when needed, such as carrying trays, refilling drinks, or clearing tables during peak periods.
Ensure a warm and friendly atmosphere for guests, creating a positive dining experience.
Handle guest inquiries, complaints, and special requests promptly and professionally.
Address any issues or concerns raised by guests, aiming to resolve them to their satisfaction.
Maintain a professional and polished appearance at all times, adhering to the company's grooming standards.
Adhere to all safety and sanitation regulations, maintaining a clean and safe working environment.
Follow responsible alcohol service guidelines and procedures.
Handle cash and credit card transactions accurately and securely.

Benefits

Competitive Compensation
Employee Meals
Employee Assistance Program (EAP) to assist with work life balance
PTO Accrual
Moral (PRIDE) Program- rewarding employees with a variety of prizes for those who exemplify the company's values.
Comprehensive Health Plans
Employer paid life Insurance
Supplemental Benefit Plans
401k with annual employer match
Numerous opportunities for growth and advancement