Banquet Server

Shamin Hotels Master•Williamsburg, VA

1d•Onsite

About The Position

The Banquet Server is responsible for providing food and beverage service during hotel-hosted events such as weddings, conferences, and corporate meetings. This role ensures guests receive exceptional service while maintaining banquet standards and cleanliness throughout the event. Are you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests with warmth and hospitality? Shamin Hotels invites you to join our team! Whether you're greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do. We are seeking candidates with a wide variety of knowledge, skills, and experiences to contribute to our continued success. Whether you're a seasoned professional or just starting your career, we have opportunities for you to grow and excel with us!

Requirements

Previous banquet or restaurant serving experience preferred
Excellent communication and guest service skills
Professional appearance and demeanor
Ability to lift up to 30 lbs and stand/walk for extended periods
Must be able to work flexible hours, including evenings, weekends, and holidays
Basic knowledge of food and beverage service techniques
Ability to follow directions and work as part of a team
TIPS or alcohol service certification preferred (based on location requirements)

Responsibilities

Greet guests in a professional and friendly manner
Set up banquet rooms and tables according to banquet event orders (BEOs)
Serve food and beverages during events in a timely, courteous, and efficient manner
Clear tables, remove service items, and reset rooms as needed throughout the event
Maintain cleanliness and organization of all service areas
Assist with the setup and breakdown of buffets, food stations, and bar areas
Communicate effectively with kitchen and banquet team for smooth service flow
Follow all food safety and sanitation guidelines
Ensure proper handling of all hotel equipment and report any maintenance issues
Respond to guest needs and requests promptly and professionally
Work collaboratively with the Banquet Captain and other servers to execute event plans