Banquet Server - On-Call

Allison Inn & Spa•Newberg, OR

3d•Onsite

About The Position

The Allison Inn & Spa is Oregon Wine Country's first full service luxury resort in the heart of the Willamette Valley. Meetings & Events at The Allison Inn & Spa has elegant, dedicated function space in the west wing. Reflecting the bounty of the Willamette Valley, our seasoned culinary team at JORY delivers an array of elegant foods featuring seasonal catering menus. At The Allison Inn & Spa, our working philosophy is a commitment to strive for excellence in all we do. We are a passionate and empowered team, inspired by the bounty and warmth of our surroundings and community, genuinely dedicated to providing world-class service and meaningful memories for our guests. We are recruiting for up to three (3) On-Call positions. Join us as we strive for excellence. The Allison Inn & Spa Standards of Excellence At all times, cultivate a welcoming environment for our guests: great guests with a smile, learn and use guest names, welcome returning guests Thank guests and invite them to return Consistently demonstrate teamwork – sharing workload responsibilities with a positive attitude Maintain confidentiality: refrain from gossip, rumors or inappropriate workplace language Interact professionally at all times with guests, suppliers, and other employees Support management business decisions Learn and comply with The Allison Inn & Spa policies and procedures Follows all safety policies and procedures

Requirements

High school diploma or GED
Some hospitality experience, preferably in banquets, catering, or restaurant
Familiar knowledge of banquet and catering service
Ability to effectively communicate with all team members
Ability to read, write, and communicate in English
Ability to follow both written and verbal instructions
An enthusiastic, positive demeanor and desire to provide exceptional guest service
Minimum availability of two (2) days per week to include weekends, evenings, and holidays
Ability to work a flexible schedule to include weekends, evenings and holidays
Willingness to work long hours, irregular shifts, weekends, holidays, and banquet blackout days
Successfully pass a pre-employment background investigation
Must have current Oregon Food Handler’s, or ability to obtain within thirty (30) days of hire
Must have current OLCC permit, prior to first shift
Adhere to The Allison Inn & Spa grooming and appearance standards, or ability to adjust appearance accordingly

Responsibilities

Possess a commitment to excellence in guest service and satisfaction
Perform all guest contact activities such as serving food and beverage, answering questions, etc., in a cordial, efficient, professional, and pleasant manner
Ability to service food and beverage in an efficient, quality-driven department
Ability to read a Banquet Event Order (BEO) and set a function space according to the specifications listed thereon
Ability to set-up, clean, and maintain banquet meeting rooms in a speedy, efficient, and accurate manner
Immediate communication of special requests, guest problems, or concerns to Banquet Manager or Banquet Captain
Embrace a team-oriented attitude when working with colleagues, supervisors, and other departments
Maintain, clean, and organize all departmental equipment and machinery
Ensure that all storerooms and pantries are keep clean, organized, and secured
Follow all opening and closing procedures as detailed by the Banquet Manager or Banquet Captain
Follow all rules and regulations of The Allison Inn & Spa Food and Beverage Department
Enforce all sanitation and food safety regulations
Maintain a positive attitude and pleasant disposition during stressful situations
Perform any reasonable request assigned by the Banquet Manager, Banquet Captain, or other member of The Allison Inn & Spa management team
Thorough knowledge of the banquet menus
Suitable wine, beer, and cocktail knowledge to field questions during service
Ability to work with other servers to execute proper service sequence
Ensure tables are properly set at opening and after turnover
Adhere to side work requirements as set forth by Banquet Manager or Banquet Captains
Any additional duties assigned by management