Banquet Server (On Call)
About The Position
We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Job Description Summary The Banquet Server is responsible for the set-up and serving of food and beverages to guests at all banquet functions, according to the hotel standards Job Description Fundamental Requirements Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently. Know how to read the Banquet Event Order (BEO) and be familiar with the menu of the assigned function. Served guests according to the hotel’s standards in a friendly, courteous, and professional manner. Respond to guest problems, complaints, and accidents. Communicate to management, if necessary. Set all tables according to hotel standards. Maintain the banquet storeroom in a neat and orderly manner, stocked with any and all appropriate supplies necessary for food service functions. Clean up banquet space after the completion of the function and ensure that all equipment and supplies are stored and re-stocked properly. Prepare room according to BEO and the various meal functions. Follow all money handling procedures when serving the guest. Know and use “suggestive selling” techniques. Know the menu items for each function served and be able to give accurate descriptions. Ensure overall guest satisfaction.
Responsibilities
- Be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
- Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently.
- Know how to read the Banquet Event Order (BEO) and be familiar with the menu of the assigned function.
- Served guests according to the hotel’s standards in a friendly, courteous, and professional manner.
- Respond to guest problems, complaints, and accidents. Communicate to management, if necessary.
- Set all tables according to hotel standards.
- Maintain the banquet storeroom in a neat and orderly manner, stocked with any and all appropriate supplies necessary for food service functions.
- Clean up banquet space after the completion of the function and ensure that all equipment and supplies are stored and re-stocked properly.
- Prepare room according to BEO and the various meal functions.
- Follow all money handling procedures when serving the guest.
- Know and use “suggestive selling” techniques.
- Know the menu items for each function served and be able to give accurate descriptions.
- Ensure overall guest satisfaction.
Benefits
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discounts
- Hospital Indemnity
- Critical Illness Insurance
- Accident Insurance
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
