Banquet Server
About The Position
Ensure guests have a great experience when dining and meeting at requested banquet room. Banquet Servers are responsible for positive guest interactions while serving guests in a friendly and efficient manner. Must maintain a high degree of professionalism. At all times, servers are expected to be attentive to our guest needs and making them feel; welcome, comfortable, important and relaxed. The Banquet Server is responsible to follow through with the proper and timely set-up and execution of banquet events. The position requires the ability to work flexible hours, be reliable and responsible for scheduled shifts.
Requirements
- High school diploma or general education degree (GED) with six months customer service experience.
- Previous serving experience required
- Must obtain and maintain a St. Regis Mohawk Tribal Gaming Work Permit which requires a criminal background check to be used solely for employment purposes.
- Successful candidates for employment must submit to and pass a drug test for illegal substances prior to employment being confirmed.
- Serve Safe and Safety is required as part of the training.
Responsibilities
- Exhibits a friendly, helpful and courteous manner when dealing with our guests and fellow associates.
- Greets guests, answers questions and maintains a professional appearance and manner at all times.
- Will be responsible for the proper set up and tear down of all banquet functions.
- Assist in ensuring that the events are on time. Make adjustments as needed and relay information to the appropriate personnel.
- Maintain proper dining experience, delivering items, fulfilling customer needs, removing courses, replenishing utensils, refilling glasses.
- Delivering Alcoholic and Nonalcoholic drinks for service to guests table.
- Properly open and pour wine at the tableside.
- Responsible for refilling food in a buffet setting.
- Performing basic cleaning tasks as needed or directed by supervisor.
- Completes all assigned cleaning and maintenance tasks according to all F&B S.O.P. s.
- Adheres to all company and departmental policies and procedures.
- Must become TIPS certified and have a solid comprehension of the training.
- Adhere to grooming and appearance standards consistently.
- Understands and can communicate products and services available at the resort.
- Provide all group guests with a lasting experience of the resort with intent for return business
- Other duties/venue as assigned.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
