Banquet Server | Part-Time | Santander Arena

Oak View Group•Reading, PA

1d•$15 - $16•Onsite

About The Position

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Banquet Server will provide ultimate hospitality for guests in a fast-paced, high-volume environment. This role pays an hourly rate of $15.00-$15.75 and is tip eligible Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until May 22, 2026. About the Venue Santander Arena, located in downtown Reading, Pennsylvania, is a versatile venue that serves as the home arena for the Reading Royals, the ECHL affiliate of the Philadelphia Flyers. The Santander Arena has hosted an array of live events including concerts, Disney on Ice, and other family friendly events attracting hundreds of thousands of visitors annually.

Requirements

High School diploma or equivalent GED strongly preferred.
Equivalent experience may be substituted.
Must have a customer-focused, positive and professional attitude.
Must be punctual with consistent attendance.
Minimum of one (1) year of work experience in events, banquets or restaurants preferred.
Must meet state age requirements for handling alcoholic beverages.
Excellent customer service skills.
Must have the ability to work a flexible schedule including days, nights, weekends, extended (long) workdays and extended number of days.

Responsibilities

Prepare, refill and serve beverages and wine for customers.
Set up tables according to meal period and specified standards.
Remove dishes and glasses from the table and take them to the kitchen or breakdown station.
Set up and break down buffet and break stations, as needed.
Remove and replace table linens and service settings, as required.
Clean and arrange workstations, chairs, and table pieces.
Give menu descriptions to customers and answer questions regarding preparation.
Relay special orders to the event manager, banquet captain chef or kitchen.
Serve meals to customers or direct customers to buffets.
Respond to simple complaints or inquiries from customers, members of the business community, and/or regulatory agencies.