Banquet Server

Washington Golf & Country ClubArlington, VA
45m

About The Position

Founded in 1894, The Washington Golf & Country Club (WGCC) is one of the nation's most distinguished private clubs, celebrated for its traditiion of excellence, refined atmosphere, and outstanding member service. With panoramic views of the D.C. skyline and a legacy of hospitality spanning more than a century, WGCC offers an extraordinary member and guest experience- and we're looking for a Banquet Server to join our team! The Banquet Server at WGCC plays a key role in executing successful events by providing attentive, polished, and efficient food and beverage service. This position is ideal for individuals who enjoy working in a fast-paced, team-oriented environment and take pride in excellent hospitality.

Requirements

  • Experience that is directly related to the duties and responsibilities specified
  • Demonstrated polished, professional appearance and presentation
  • Demonstrated organization and coordination skills and ability to meet deadlines and ability to multi-task in a sporadic, fast-paced environment
  • Ability to maintain quality and safety standards
  • Strong reasoning ability and critical thinking skills
  • Demonstrated strong oral and written communication skills to a wide variety of constituents
  • Excellent interpersonal/relationship-building skills
  • Proven record of providing excellent internal and external customer service
  • Ability to work nights, weekends, and holidays
  • Must be able to stand, walk, squat, reach, bend, climb, clean, walk on rough ground and lift up to 20 pounds
  • Must be able to handle hot and cold interior and exterior conditions and exposure to dust, fumes and gases
  • Independent mobility

Responsibilities

  • Review Daily Banquet Events to determine location, event style, and set up needs
  • Attend staff meetings including pre-shift (line-up) sessions as required
  • Inspect the event space prior to opening to ensure its presentation and cleanliness
  • Under direction of the Banquet Manager, ensure that appropriate levels of silverware, glassware, and silverware are stocked and polished for each event
  • Set-up event spaces, including setting tables, chairs, linens, place settings, buffets, and stationed food items.
  • Greet Members and Guests upon arrival
  • Hand-Pass or station hors devours as applicable to the event
  • Provide beverages or cocktail service as applicable to the event
  • Provide water service to tables as they are seated
  • Provide excellent tableside service during buffets and plated meal services. In the case of plated meal services, serving each course in accordance with the timeline of the event
  • Offer tableside beverage service, either from the Event Bar or in accompaniment to dinner service
  • Maintaining standards of table cleanliness and tableside service throughout the duration of the event
  • At the conclusion of the event, ensuring all linens, silverware, plateware, and glassware is cleaned and restocked to its appropriate area.
  • Ensure that all food displays are properly broken down and all chafers, heat lamps, risers, and other equipment is properly stored.
  • Perform clean-up and closing duties as assigned by manager
  • Maintain a clean Back-Of-House work-space
  • Review up and coming events and stock polished silverware, glassware, and plateware accordingly
  • Complete any and all additional duties assigned by Banquet Manager
  • Advise manager on any complaints as soon as they occur
  • Consistently complies with all state, local, and Club laws and policies relating to the service of alcohol; informs manager if service to a member or guest is questionable
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