Banquet Manager

Marriott•Lexington, KY

About The Position

Under direction of the Director of Banquets, the Banquet Manager is responsible for overseeing all aspects of banquet events, ensuring smooth operations, and delivering exceptional customer service.

Requirements

Experience: Proven experience in banquet management or a similar role in the hospitality industry is essential. A strong background in event planning and food and beverage management is preferred.
Skills: Strong leadership, communication, and organizational skills are crucial. The ability to multitask and work under pressure is also important, as is a keen attention to detail.
Work Environment: The role typically requires working during evenings, weekends, and holidays, as events often occur outside of regular business hours. The position involves a significant amount of time spent on one's feet and may require lifting and moving equipment.

Responsibilities

Event Coordination: Manage the planning and execution of banquet events, including food and beverage service, decor, and seating arrangements. Ensure that all client specifications are met for a successful event.
Staff Management: Supervise banquet staff, including hiring, training, and scheduling. Ensure that all team members adhere to service standards and provide excellent customer service.
Logistics Oversight: Handle logistical details such as setup and breakdown of events, equipment management, and coordination with other departments (e.g., kitchen, catering) to ensure seamless service.
Client Interaction: Act as the primary point of contact for clients before, during, and after events. Address any issues or concerns promptly to ensure client satisfaction.
Quality Control: Monitor the quality of food and service during events, ensuring that all standards are met and that guests have a positive experience.