Banquet Manager
PORT MADISON ENTERPRISES FAMILY•Suquamish, WA
About The Position
General Position Summary: Supervises, directs and ensures proper execution of all booked banquets and meeting events. Oversees banquet functions ensuring the utmost in efficiency and service while promoting Clearly Superior Customer Service.
Requirements
- High school diploma or GED required.
- Must be at least 21 years of age and possess ability to obtain a Food Handler Card, preferably Serv Safe Certification and be T.I.PS. Certified.
- Five Years of banquet food service experience desired.
- Two years of management or supervision experience in banquet food service desired.
- Good communication skills, both verbal and written
- Familiar with special menu items, presentation of wines and liquor
- Basic computer knowledge, primarily Word and Excel
- Food and Beverage ordering system knowledge
- P.O.S or register knowledge
- Ability to create, read and evaluate Banquet Event Order forms
- Ability to demonstrate etiquette in table setting and service
- Ability to work well with subordinates and management
- Ability to train personnel in all aspects of Banquets and catered events
- Ability to lift 50 lbs. while standing, twisting, or bending.
- Must be able to stand and/or sit for extended periods of time.
- Manual and Finger dexterity for operation of personal computers, adding machine and routine paperwork.
Nice To Haves
- Previous management/supervisory coursework preferred.
Responsibilities
- Ensures smooth, efficient, professional operation of banquet functions
- Maintains the catering/banquet software program and is responsible for reserving space for in-house functions
- Prepares and submits reports related to convention center/banquet department activities, financial results and projections to the F&B Director
- Prepares banquet gratuity reports for review by the F&B Director in a timely manner consistent with the payroll schedule
- Works closely with kitchen to ensure food quality and presentation standards
- Promotes positive customer relations, handles complaints and suggestions
- Manages personnel staffing, scheduling, payroll and training
- Responsible for all aspects of performance management relative to personnel
- Ensures communication with Marketing/ Catering to promote banquet sales
- Oversees banquet functions to maximize service and profitability
- Complete post-event recaps with recommendations for future events
- Utilizes industry knowledge and competitor information to research and recommend new or enhanced service offerings or marketing concepts to enhance revenues and increase guest referrals
- Other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
251-500 employees
