St. James Hotel - Banquet Intern

Red Wing Shoe Company • Red Wing, MN

1d • $19 - $25

About The Position

We are seeking a motivated Banquet Intern to join our team at the St. James Hotel. The successful candidate will support the Banquet team in setting up & assisting with events, gaining hands-on experience in food and beverage operations, guest service, and event execution. This internship is an excellent opportunity to learn how to deliver exceptional guest experiences and support the smooth operation of banquet functions.

Requirements

• Proficient in Word, Excel, Outlook, and Internet applications.
• Excellent verbal, written, and communication skills, with strong attention to detail and interpersonal relationships.
• Strong critical thinking, problem-solving, and prioritization skills.
• Ability to follow instructions in written, oral, or diagram form.

Nice To Haves

• Previous supervisory experience.
• Experience with Point of Sale, Inventory Management, and Sales & Catering systems.

Responsibilities

• Execute and supervise the duties of banquet servers, bartenders, and house personnel.
• Ensure staff effectiveness through effective communication, coaching, counseling, and performance appraisal.
• Enforce systems, policies, and procedures, providing educational and development opportunities.
• Act as the department head in the manager’s absence, representing the hotel to clients, guests, and vendors.
• Investigate and resolve service complaints to maintain high guest satisfaction and peak staff performance.
• Ensure all banquet spaces are clean, organized, and prepared according to daily, weekly, and monthly schedules.
• Master and utilize Point of Sale, Sales & Catering, and Inventory Management programs for billing, stock requisition, and inventory management.
• Assist in recruitment, selection, orientation, and training of new staff, maintaining a safe, secure, and legal work environment.
• Comply with all Health Code guidelines to ensure safe handling of consumables.
• Coordinate activities with all departments to provide efficient and timely services.

Benefits

• Our benefits package for part-time employees includes a 401(k) match, employee discounts and valuable well-being benefits like free EAP services, financial planning assistance, and well-being coaching, all designed to support your health and financial security.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed