Banquet & Event Manager

612North Event Space + Catering•St. Louis, MO

155d

About The Position

General Responsibilities Oversee all banquet service operations, ensuring seamless execution of event details. Assist in keeping events on schedule; make adjustments as necessary and communicate changes to appropriate personnel. Attend weekly Banquet Event Order (BEO) meetings. Review BEOs at the beginning of each shift to ensure rooms are set as contracted. Set up and confirm all A/V equipment as specified in the contract. Supervise banquet service staff and ensure performance standards are met. Partner with Catering/Sales, F&B Managers, and Culinary team to ensure exceptional guest experience. Manage quality and cost control for banquet services. Act as liaison between guests and venue staff to deliver high-quality service while maintaining company standards and policy compliance. Maintain banquet equipment and facilities in an organized, clean, and safe condition. Address guest issues or concerns during events; escalate unresolved issues to Director of Events & Catering. Perform weekly/monthly inventories; order supplies in coordination with Director of Events & Catering. Complete administrative duties as assigned.

Requirements

Bachelor’s degree in Hospitality or related business field preferred.
Equivalent professional experience may be accepted in lieu of a degree.
CPR & First Aid Certification preferred.
TIPS Certification (or willingness to obtain).
Proficient with A/V equipment (e.g., microphones, projectors, computers).
Strong written and verbal communication skills.
Excellent interpersonal and customer service skills.
Effective project management and organizational abilities.
Technologically proficient with Google Docs, Drive, and Sheets.
Must be able to meet the physical demands of the role.
Minimum of 2 years’ experience in Banquets, Food & Beverage, or Conference Services.

Responsibilities

Oversee all banquet service operations, ensuring seamless execution of event details.
Assist in keeping events on schedule; make adjustments as necessary and communicate changes to appropriate personnel.
Attend weekly Banquet Event Order (BEO) meetings.
Review BEOs at the beginning of each shift to ensure rooms are set as contracted.
Set up and confirm all A/V equipment as specified in the contract.
Supervise banquet service staff and ensure performance standards are met.
Partner with Catering/Sales, F&B Managers, and Culinary team to ensure exceptional guest experience.
Manage quality and cost control for banquet services.
Act as liaison between guests and venue staff to deliver high-quality service while maintaining company standards and policy compliance.
Maintain banquet equipment and facilities in an organized, clean, and safe condition.
Address guest issues or concerns during events; escalate unresolved issues to Director of Events & Catering.
Perform weekly/monthly inventories; order supplies in coordination with Director of Events & Catering.
Complete administrative duties as assigned.