Banquet & Concert Setup Manager

Mainsail Lodging & Development • Fort Myers, FL

29d

About The Position

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so. The Banquet & Concert Set-Up Manager is responsible for supervising banquet and event set-up staff to ensure all function spaces are prepared according to catering and convention contracts. This role oversees the planning, organization, and execution of banquet events, conferences, and large-scale concerts held at the amphitheater or outdoor event spaces. The manager ensures proper staffing, equipment readiness, safety compliance, and timely execution of all event set-ups and breakdowns while maintaining Marriott service standards and exceptional guest satisfaction. Location: Fort Myers, FL Reports To: Banquet Manager Status: Exempt

Requirements

• High School diploma or higher
• Previous banquet operations experience preferred
• Excellent customer service skills
• Excellent communication skills, both verbal and written
• Ability to use technology e.g. tablets, iPads
• Make sound judgments quickly
• Work on multiple tasks, making appropriate progress towards deadlines
• Able to work independently, take direction, and provide direction to others
• Manage differing personalities within the office, the hotel, and the community
• Maintain the highest degree of confidentiality
• Ability to work effectively in stressful, high pressure situations
• Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
• Ability to lift up to 50 lbs and move heavy banquet equipment.
• Ability to work indoors and outdoors in varying weather conditions.
• Ability to stand, walk, bend, and lift for extended periods.
• Ability to work nights, weekends, holidays, and late-night concert schedules.

Responsibilities

• Banquet & Event Set-Up Supervise and coordinate the banquet set-up team for all meetings, weddings, conferences, and special events.
• Organize and delegate work assignments based on Banquet Event Orders (BEOs) and event diagrams.
• Ensure function spaces are set according to contract specifications including tables, staging, dance floors, buffets, bars, and audio-visual requirements.
• Monitor cleanliness, organization, and maintenance of all banquet equipment and storage areas.
• Conduct pre-event room inspections to verify proper set-up and readiness.
• Ensure timely breakdown of events and proper storage of equipment and furniture.
• Train and monitor staff performance to ensure adherence to departmental standards and safety procedures.
• Meet with clients or event managers when necessary to confirm event requirements and ensure satisfaction.
• Concert & Amphitheater Set-Up Oversee all concert and amphitheater set-up operations including seating layouts, VIP areas, bar locations, and hospitality spaces.
• Supervise the installation and removal of concert seating, tables, tents, barricades, and crowd-flow layouts.
• Coordinate with security, production teams, engineering, and event management to ensure safe and efficient event operations.
• Ensure proper placement of bars, concession areas, and service stations in accordance with event diagrams and safety regulations.
• Monitor safe movement and installation of staging equipment, tables, and heavy furniture.
• Coordinate loading dock operations and staging equipment for event production teams.
• Ensure all concert equipment and set-up inventory (chairs, tables, barricades, tents, etc.) is accounted for before and after events.
• Supervise post-event breakdown and restoration of the amphitheater and surrounding event spaces.
• Leadership & Operations Schedule and supervise AM/PM set-up teams based on event volume.
• Train staff in proper lifting techniques, equipment handling, and safety compliance.
• Maintain inventory of banquet and concert set-up equipment and report shortages or repairs needed.
• Ensure compliance with company policies, OSHA standards, and safety procedures.
• Communicate effectively with banquet captains, event managers, engineering, and hotel leadership to ensure successful event execution.

Benefits

• Full-time Associate Benefits Medical, Dental, & Vision | HSA & Flexible Spending Account Options | Basic Life & Disability Plan Options | 401K Retirement Plan | Paid Time Off | Holiday Pay | Career Training & Development Opportunities | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees
• Part-time Associate Benefits All above-listed benefits except for Medical Insurance, Holiday Pay, Tuition Reimbursement
• Travel Discounts for hotel team members through Marriott Explore Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED