Banquet Captain at the Hilton Hotel

Valor Hospitality Partners•College Station, TX

About The Position

Supervise banquet staff in the completion of the assigned functions and set-up, as well as oversee the service and break-down functions in a safe, accident-free manner. Expected to always be attentive to guest needs and making them feel welcome, comfortable, important and relaxed.

Requirements

High school education or equivalent experience.
Able to read, speak and understand English.
Able to lift, push, carry 20 - 40 lbs.
Stand continuously for long periods of time.
Communicate information and hotel services to management, staff and guests.

Responsibilities

Check server’s and house person’s BEOs to ensure that all information is accurate.
Check room set-up to see that BEO directions are completely followed.
Ensure that all public areas are neat and clean.
Contact group representatives. Explain how to make contact; if needed throughout the function.
Ensure that any & all Food & Beverage items are presented and served correctly, adhering to the standards set out by the property and noting any special requests & instructions, outlined on the Banquet Event Order for the event.
Ensure that communication is constantly maintained between the Culinary Department Representative & the Banquet Team during the event, alert team members of any changes in the schedule of service, challenges or adverse comments that may arise during the service of an event.
Compile check from the Banquet Event Order, at the end of the event or function, ensuring that the correct numbers of items/number of persons are charged for, and that the check is posted to the correct master account, present the check to the clients for signature.
Ensure that all relevant & applicable paperwork is filled out correctly, including the Captain’s Consumption Sheets and Captain’s Report and copies distributed as required.
Ensure that staff members return all equipment to the storage areas and that the room/area is left clean and tidy. Unconsumed Liquor & Wines should be returned to the Banquet Beverage Service Bar.
Compile the station register and assign duties to banquet staff and supporting banquet captains, assigned to that specific event or function.
Ensure that the name of every staff member assigned to an event or function appears on the banquet sign-in sheet, and that the staff signs the sheet, prior to leaving the event or function.
Prepare the area or room in its entirety for a function or event, prior to the guest’s arrival.
Recap all banquet checks at end of day and turn in to Night Audit.
Perform other related duties as assigned or requested by Supervisors/Managers.

Benefits

Competitive Salary
Daily Pay!
Team Member Hotel Discount Program
Uniforms Provided for most positions
Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
Paid PTO
401k with employer match
Team Member Awards and Recognition programs throughout the year
Food and Beverage Discounts
Tuition Reimbursement