Banquet Captain

Peregrine HospitalityLos Gatos, CA
28d$17

About The Position

The Banquet Captain is responsible for spear heading the set-up and serving of food and beverages to guests at all banquet functions, according to the hotel standards.

Requirements

  • In compliance with California laws, Responsible Beverage Service and Food Handlers Certification are required.
  • Must be able to work under pressure in a faced paced environment.
  • Previous experience as a Banquet server in a large hotel operation is a must.

Nice To Haves

  • Previous Banquet Captain experience is preferred.

Responsibilities

  • Must adhere to the company’s Service culture – 4 Keys to creating guests for life.
  • Must participate in all hotel required meetings and trainings.
  • The ability to lead banquet team members and ensure the events are run smoothly and efficiently.
  • The ability to multitask and prioritize departmental functions to meet deadlines.
  • The ability to attend all hotel required meetings and training.
  • Conduct daily line up meetings and ensure the team is up to date with the relevant information.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform/business attire and nametag.
  • Comply with Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • The ability to maintain confidentiality of information.
  • Enter all the checks into the POS system to the correct Revenue centers.
  • Check all the meeting room spaces for the set up, breakdown and cleanliness.
  • Responsible for team members training, development, and coaching according to hotel standards.
  • Report broken and damaged equipment and utilize Nuvola to place repair orders to Engineering.
  • Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently.
  • Know how to read the Banquet Event Order (BEO) and be familiar with the menu of the assigned function.
  • Serve guests according to the hotel’s standards in a friendly, courteous, and professional manner.
  • Set all tables according to hotel standards.
  • Maintain the banquet storeroom in a neat and orderly manner, stocked with any and all appropriate supplies necessary for food service functions.
  • Know the menu items for each function served and be able to give accurate descriptions and potential allergens.
  • Abide by all hotel policies and safety rules.
  • Perform other duties as requested by management.
  • Must be 21 years of age or older.
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