Banquet Captain

Fairway Inn & Suites • Mishicot, WI

6d

About The Position

The Fairway Inn & Suites, formerly known as Par 5 Resort, is looking for a Banquet Captain to join their team! Ideal candidates will have prior meeting or events experience, preferably in a lead role, knowledge of the industry including hotel operations, high organized, possess the ability to communicate effectively and professionally with internal and external guests, and the ability to work as the business demands including nights, weekends, and holidays. This position will start as a PT role and have the opportunity to grow into FT based on bookings of the space. If you are passionate about delivering exceptional events and have the skills to lead a dynamic banquet team, we encourage you to apply for this rewarding opportunity!

Requirements

• Ability to spend majority of shift frequently standing, walking, bending, lifting, pushing/carrying up to 50 lbs.
• Previous experience in banquets, events, or a similar hospitality role.
• Strong leadership skills with the ability to manage and motivate a team.
• Excellent organizational and problem-solving abilities.
• Outstanding communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Flexibility to work nights, weekends, and holidays as needed.
• Knowledge of food and beverage service standards and best practices.
• This position is subject to successful completion of a background check as it relates to the responsibilities of the role.

Nice To Haves

• Proficiency in event management software and Microsoft Office Suite is a plus.

Responsibilities

• Review and execute the Banquet Event Order (BEO) or contract provided by the Banquet Manager and Sales Manager, ensuring all event details are accurately followed
• Oversee back-of-house banquet operations during events to ensure timely delivery and proper presentation.
• Act as the primary point of contact in absence of the Banquet Manager for clients during events, addressing any needs or concerns to guarantee guest satisfaction.
• Coordinate with the culinary team, housekeeping, and other departments to ensure timely setup, service, and breakdown of events.
• Maintain clear and effective communication internally and externally through various forms, including email, telephone, and in-person interactions.
• Address and resolve any issues that arise during an event promptly and professionally.
• Manage banquet inventory, ensuring all supplies and equipment are available and in good condition.

Benefits

• Eligibility to enroll in the 401(k) after 6 months of service - with company match!
• Flexible scheduling.
• On-the-job training.
• Paid Time Off - begin accruing day one!
• Holiday Pay when working one of our designated Company Holidays
• Growth and development opportunities with us as a company, potentially at the same property or transferring to another one of our properties. Currently have properties in Wisconsin, South Dakota, North Dakota and Iowa - see our site for further details on locations.
• Travel discounts available through the various brands of hotel that are currently in our portfolio.
• We offer medical, dental, and vision insurance as well as opportunities to enroll in STD, LTD, critical illness, accident and/or life insurance as well as flex spending.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed