Banquet Captain

Leisure Hotels LLC • Lenox Township, IA

10d

About The Position

We are seeking a dedicated and organized Banquet Captain to join our dynamic hospitality team. In this role, you will work closely with the Banquet Manager, Food & Beverage Director, and Kitchen Manager to ensure the seamless execution of all banquet events. Your leadership and attention to detail will contribute to delivering exceptional guest experiences and maintaining the high standards of our establishment.

Key Responsibilities:
- Oversee the setup, service, and breakdown of banquet events to ensure smooth operations
- Coordinate with the Banquet Manager, F&B Director, and Kitchen Manager to meet event requirements and specifications
- Supervise banquet staff, providing guidance and support to ensure excellent service delivery
- Ensure all banquet areas are prepared according to event plans and safety standards
- Address guest inquiries and resolve issues promptly to maintain guest satisfaction
- Assist in training and mentoring banquet staff to uphold service standards
- Monitor and manage event timelines, ensuring timely execution from start to finish

Skills and Qualifications:
- Proven experience in banquet or event service management
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Ability to work under pressure and handle multiple events simultaneously
- Knowledge of food and beverage service standards and safety regulations
- Flexibility to work evenings, weekends, and holidays as required
- Attention to detail and organizational skills

Join our team and be part of a vibrant, guest-focused environment that values professionalism, teamwork, and growth. We offer opportunities for career development and a supportive workplace culture dedicated to excellence in hospitality.

Requirements

• Proven experience in banquet or event service management
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Ability to work under pressure and handle multiple events simultaneously
• Knowledge of food and beverage service standards and safety regulations
• Flexibility to work evenings, weekends, and holidays as required
• Attention to detail and organizational skills

Responsibilities

• Oversee the setup, service, and breakdown of banquet events to ensure smooth operations
• Coordinate with the Banquet Manager, F&B Director, and Kitchen Manager to meet event requirements and specifications
• Supervise banquet staff, providing guidance and support to ensure excellent service delivery
• Ensure all banquet areas are prepared according to event plans and safety standards
• Address guest inquiries and resolve issues promptly to maintain guest satisfaction
• Assist in training and mentoring banquet staff to uphold service standards
• Monitor and manage event timelines, ensuring timely execution from start to finish

Benefits

• 401(k) with Employer Match: Eligible employees (21 years and older) can participate in our 401(k) plan, starting after 90 days of employment. We offer an employer match to help you save for retirement.
• Health Insurance: Full-time employees are eligible for health insurance benefits. Part-time employees may qualify after one year of service, provided they are averaging at least 30 hours per week.
• Paid Time Off (PTO): We believe in work-life balance. That's why we offer Paid Time Off starting from your first day of employment, allowing you to take the time you need for rest, self-care, and personal commitments.
• Employer-Paid Life Insurance: We provide life insurance coverage up to $10,000, depending on your employee class, at no cost to you.
• Voluntary Life Insurance- Full time employees can opt to participate in additional Life Insurance.
• Voluntary STD / LTD - Full Time employees can opt in to participate in Long Term Disability, or short term disability.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees