Banquet Captain

The Marcus Corporation • Coralville, IA

3d

About The Position

Looking for a leadership role in a fast-paced, event-driven environment? The Hyatt Regency Coralville Hotel & Conference Center is seeking a detail-oriented, service-driven Banquet Captain to lead our banquet team and ensure seamless execution of events. This role is ideal for someone who thrives in a hands-on leadership position, enjoys working with a team, and takes pride in delivering exceptional guest experiences. As a Banquet Captain, you will oversee event setup, service, and breakdown while ensuring quality standards are met and guest expectations are exceeded. Why Our Banquet Team Loves Working Here Competitive pay based on experience Matching 401(k) and profit-sharing Health benefits available after 30 days for full-time associates Flexible scheduling with focus on work/life balance Free and discounted meals & Starbucks Free Marcus Theatre movie tickets Hotel discounts at Hyatt and Marcus Hotels & Resorts properties Free parking A supportive team environment focused on People Pleasing People What You’ll Do As a Banquet Captain, you will lead banquet operations and ensure events run smoothly from start to finish. Marcus Hotels & Resorts is an Equal Opportunity Employer.

Requirements

• Prior banquet server experience required
• Strong communication and customer service skills
• Ability to multi-task and stay organized in a fast-paced environment
• Strong attention to detail
• Ability to respond quickly and effectively to guest needs
• Basic knowledge of food and beverage service
• Ability to lift up to 35 lbs. with or without accommodation

Nice To Haves

• Previous supervisory or leadership experience preferred

Responsibilities

• Supervise and support banquet staff during event setup, service, and breakdown
• Ensure banquet rooms are set according to event orders and standards
• Oversee food and beverage service to ensure quality and consistency
• Communicate with event contacts to ensure expectations are met
• Maintain cleanliness and organization of banquet spaces and storage areas
• Monitor inventory and ensure necessary supplies are available
• Assist with scheduling based on event needs and labor guidelines
• Process banquet billing and ensure accuracy
• Communicate effectively with managers and other departments
• Ensure team members follow service standards, policies, and procedures
• Provide leadership during events and resolve issues as they arise
• Support training and development of banquet staff
• Attend department meetings and assist with other duties as assigned

Benefits

• Competitive pay based on experience
• Matching 401(k) and profit-sharing
• Health benefits available after 30 days for full-time associates
• Flexible scheduling with focus on work/life balance
• Free and discounted meals & Starbucks
• Free Marcus Theatre movie tickets
• Hotel discounts at Hyatt and Marcus Hotels & Resorts properties
• Free parking
• A supportive team environment focused on People Pleasing People

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees