Banquet Captain

Lore Group•Washington, DC

About The Position

Riggs Washington DC sits on the iconic downtown corner of Penn Quarter’s 9th and F Street in a historic building once home to Riggs National Bank. Each of the Hotel’s 181 guest rooms offers a playful nod to the building’s legacy. Riggs is home to the all-occasion European brasserie-inspired restaurant Café Riggs, as well as Silver Lyan – a subterranean bar from the internationally acclaimed Ryan Chetiyawardana, also known as Mr Lyan. Core Essential Functions Welcoming guests upon their arrival and assisting them with their seating arrangements. Assisting managers and organizers with planning the layout and logistics of events. Setting up and managing staff shifts and timetables. Developing and providing staff with the necessary training, including customer service and serving etiquette. Managing the setup of events. Running the floor and coordinating the food and drink service by liaising with the kitchen and service staff. Monitoring the inventory of supplies, equipment, and furniture. Tending to guests' requests, questions, and complaints. Ensuring that the venue and facilities remain neat and clean. Ensuring that all applicable safety regulations are communicated and adhered to.

Requirements

Hotel Banquet Experience is required
Fun and welcoming personality is a MUST
Knowledgeable about Food & Beverage Event operations
Willingness to learn
Excellent communication skills
A positive attitude
Ability to work well under a team setting
Possess poise, elegance and calm demeanor in all situation

Responsibilities

Welcoming guests upon their arrival and assisting them with their seating arrangements.
Assisting managers and organizers with planning the layout and logistics of events.
Setting up and managing staff shifts and timetables.
Developing and providing staff with the necessary training, including customer service and serving etiquette.
Managing the setup of events.
Running the floor and coordinating the food and drink service by liaising with the kitchen and service staff.
Monitoring the inventory of supplies, equipment, and furniture.
Tending to guests' requests, questions, and complaints.
Ensuring that the venue and facilities remain neat and clean.
Ensuring that all applicable safety regulations are communicated and adhered to.

Benefits

Medical, Dental & Vision Insurance (for full-time employees)
6 complimentary nights a year at any Lore Group hotel
Lore Group Employee & Immediate Family Rates
Lore Group Friend and Family Rates
50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
50% discount in Lore Group restaurants and bars
10 Days Vacation - Plus every year an extra day
Company Paid Life Insurance 1.5X annual salary
Employee Assistance Program
Referral Incentive
401K with 5% Match
Training and Development Programs
Additional perks via United Healthcare
Complimentary Employee Meals
Employee Recognition programs