Banquet Captain - On Call

Trump Hotel Collection • Doral, FL

56d

About The Position

Assists in training all staff and oversee set up, clean up and display food for all banquet functions.

Requirements

• Basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Knowledge of appropriate table settings and service ware.
• Ability to make quick and accurate decisions.
• Must possess strong organizational skills.
• Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism.
• High School Diploma or equivalent required.
• Prior banquet department or ala carte experience required.
• ServSafe Food Handlers Certification required.
• Alcohol Compliance Responsible Vendors Certificate required.

Nice To Haves

• Prior food service preferred.
• Prior experience as a Banquet Captain in luxury resort environment preferred.
• CPR Certification and/or First Aid Training preferred.
• Additional language ability preferred.

Responsibilities

• Assign the roles of the service team for the event assigned to.
• Interact with the client and guests to ensure complete satisfaction.
• Direct service team in a productive manner.
• Liaise with the culinary team regarding the event assigned to.
• Bill into POS the days events.
• Attend BEO meeting and other meetings as needed.
• Supervise Food and Beverage service to ensure consistency throughout the banquet event.
• Assist with the planning, organizing and execution of all banquet functions.
• Supervise banquet rooms set-up and clean-up.
• Greet guest in charge and respond to requests.
• Speak at roll call meetings prior to events to inform staff about event particulars and expectations.
• Prepare banquet check for signature.
• Supervise all assigned side work to include replenishing condiments and restocking banquet cabinet supplies.
• Supervise general cleaning tasks using standard resort products as assigned to adhere to health standards.
• Abide by all state, federal and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Check with Facilities, Catering and Culinary for any last minute changes.
• Demonstrate working knowledge of the service standards.

What This Job Offers

• Career Level: Entry Level
• Industry: Accommodation
• Education Level: High school or GED
• Number of Employees: 251-500 employees