Bohemia Manor Farm Hiring Banquet Captain

Talentuition, LLC

About The Position

Bohemia Manor Farm is a luxury hotel and winery, the premier destination for events and accommodations near the Chesapeake Bay. We have combined the comforts and amenities clients expect from a luxury hotel and infused them with historic country charm and contemporary new-world sophistication. As a leader in the industry, our guests expect superior customer service with every interaction, and we have cultivated a team of hospitality experts trusted with operating an award-winning resort and winery. Bohemia Manor Farm is seeking an experienced and detail-oriented Banquet Captain to join our team of hospitality professionals, overseeing and coordinating banquet events from set-up through breakdown. As our Banquet Captain, you will lead the service team, working closely with culinary and event management to ensure exceptional guest experiences to execute flawless events. This role requires leadership skills and management experience, someone who can motivate and command excellence from our staff in a way that encourages a collaborative and client-service-driven environment. At VIVAMEE Hospitality, we believe that excellence begins when ME becomes WE. As a team, we support one another and our company's principles of integrity, transparency, and a positive vision for the future. As the Banquet Captain at Bohemia Manor Farm, collaboration, exceptional customer service, and a genuine desire to create an unparalleled guest experience is how you will contribute to our collective goal of perfection in the industry.

Requirements

2+ years of banquet or restaurant service experience required
Previous supervisory or leadership experience preferred
Strong communication and organizational skills
Ability to multitask and remain composed under pressure
Knowledge of food and beverage service standards
Ability to stand for extended periods and lift up to 40 lbs.
Flexible availability, including evenings, weekends, and holidays
Leadership and team coordination skills
Excellent problem-solving and decision-making abilities
Meticulous attention to detail
Customer service excellence
Time management skills
Professional appearance and demeanor

Nice To Haves

Previous supervisory or leadership experience preferred

Responsibilities

Promote and portray the VIVÂMEE Values
Supervise and direct banquet servers and support staff during events
Conduct pre-event briefings to review service plans, menu details, and assignments
Ensure event spaces are properly set according to event orders and specifications
Monitor timing and flow of service to maintain a seamless guest experience
Serve as the primary point of contact during events for staff and event coordinators
Greet hosts and guests professionally and address any special requests
Handle guest concerns or service issues promptly and effectively
Maintain high standards of hospitality and service excellence
Assign tasks and delegate responsibilities to banquet staff
Provide guidance, coaching, and support throughout events
Ensure staff adhere to uniform, grooming, and service standards
Ensure compliance with food safety, sanitation, and alcohol service regulations
Coordinate with the kitchen to ensure accurate and timely food delivery
Oversee event breakdown and ensure proper storage of equipment and supplies
Complete post-event reports and communicate feedback to management
Ensure VIVAMEE values are apparent and implemented in all team and customer interactions
Know, understand, and adhere to company-established policies and procedures
Other tasks as required by the management