Banquet Captain at New England Aquarium

Sodexo Live • Boston, MA

1d • Onsite

About The Position

Nothing beats the power of being at a live event. That's why we're proud to announce the launch of Sodexo Live!, our brand dedicated to the sports, events and hospitality industry. We concentrate all of our skills, insight, and experience into one brand that instinctively knows how to make the most of every moment. Let's go Live! together. Location : We are seeking a Banquet Captain for New England Aquarium located in Boston, MA. The New England Aquarium is a nonprofit research and conservation organization that has protected and cared for our ocean and marine animals for more than 50 years. The New England Aquarium is a catalyst for global change through public engagement and education. Principal Function : The Banquet Captain plays a supervisory role by directing Banquet Servers in ensuring a pleasant experience for Sodexo Live! guests who attend catered breakfasts, coffee breaks, luncheons, dinners, receptions and other organized group affairs involving food and beverage service. This position will typically work within a Convention Center or other events venue environment, and will occasionally work at off-site locations. They may oversee the service team for as few as ten or as many as hundreds of guests. Style of service may range from casual to formal, involving passed cocktails and hors d'oeuvres, buffets or highly-coordinated multi-course meals in which each guest is served at the same time. The Banquet Captain will actively participate in the preparation, set-up, service, break-down and cleanup of catered functions. Their highest priorities will be to support overall profitability and guest satisfaction by ensuring that the Banquets team provides exceptional customer service while maintaining Sodexo Live!'s standards for safety, cleanliness, sanitation.

Requirements

• High school diploma or equivalent.
• TIPS or TEAM trained or equivalent.
• Age 21 or older.
• Demonstrated ability to understand and effectively implement written and verbal instructions.
• Strong team orientation and ability to work with a variety of departments to accomplish assigned tasks.
• Ability to count and accurately make change involving large sums of money.
• Ability to work well independently.
• Ability to work well in a high stress, fast paced environment.
• Ability to perform simple mathematical calculations, to include addition, subtraction, multiplication and division.

Responsibilities

• Contribute to goal of 100% customer satisfaction through personal commitment to teamwork and service.
• Contribute to the efficient operation of the business unit by assisting the Hospitality Manager- Banquets
• Monitor and ensure that tasks are completed by Banquet staff in an effective and efficient manner.
• Maximize customer satisfaction and support banquet operations by assisting in executing catered events and functions in accordance with Sodexo Live! standards, guest expectations and specifications as per Banquet Event Orders and catering contracts.
• Implement, support and maintain standards for workplace safety at all times.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED