Banking Services Operations Associate II - Lockbox Processor (Onsite - Baltimore, MD)

M&T Bank•Baltimore, MD

1d•Onsite

About The Position

This role involves preparing and processing payments for Lockbox customers according to account specifications. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York, with affiliates offering advice, guidance, expertise, and solutions across the financial spectrum, combining traditional banking services with wealth management and institutional capabilities. M&T Bank operates a network of over 1,000 branches and 2,200 ATMs across 12 states and Washington, D.C. For over 165 years, M&T has focused on community involvement and building long-lasting customer relationships, aiming to combine the capabilities of a large bank with the care of a locally focused institution. The company emphasizes competitive benefits and core values including integrity, ownership, collaboration, curiosity, and candor, seeking to attract top talent and support team member growth.

Requirements

Minimum of a High School diploma or equivalent (GED) and a minimum of 1 year general work experience

Responsibilities

Open and prepare deposits for processing using customer specific documented instructions.
Key deposit batch information into Lockbox application.
Capture check and document images utilizing high-speed imaging equipment.
Complete data entry based on customer specific documented instructions.
Complete check keying including dollar amounts and MICR line information.
Process credit card transactions utilizing merchant services application.
Review and prepare completed deposits for return to customer.
Prepare, balance and send customer data transmissions.
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.
Identify risk-related issues needing escalation to management.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.