Banking Service Administrator

University of Maryland Medical Center Baltimore Washington•Linthicum, MD

62d•$24 - $26•Hybrid

About The Position

Provides essential support completing treasury-related functions and ensuring the accurate and timely execution of key processes. Completes administrative tasks supporting banking transactions, account documentation, and regulatory compliance as a shared service overseeing assets of the organization's hospitals and foundations. Works collaboratively with internal and external colleagues and serves as a liaison to banking partners and team members.

Requirements

Associate degree or two (2) years of related work experience required.
Previous experience in an administrative role within financial services, banking, treasury, or equivalent.
Working knowledge of banking, treasury operations, or financial regulations.
Strong organizational skills with the ability to manage multiple priorities, tasks, and deadlines.
Exceptional professionalism and customer service skills in communication with internal and external stakeholders.
Excellent attention to detail, ensuring accuracy in documentation, reporting, and data handling.
Advanced verbal, written, and interpersonal communication skills.
Proficiency in Microsoft Office Suite (e.g., Word, Excel, PowerPoint); advanced skills preferred.
Positive, adaptable, and solution-oriented mindset, with a proactive approach to challenges.
Strong sense of personal responsibility and accountability for producing high-quality work.
Self-motivated and capable of working independently and collaboratively, with demonstrated ability to build effective relationships at all levels, including leadership, peers, and external partners.
Ability to present complex information, findings, and recommendations clearly and concisely.
Effective multitasking and prioritization skills in a fast-paced, collaborative environment.

Responsibilities

Open and set-up bank accounts, provide account maintenance and close accounts as needed or directed.
Maintain and update signature cards and banking resolutions.
Set-up and maintain appropriate services on bank accounts (wire, ACH, fraud prevention, lockbox services etc.).
Maintain and update banking and treasury records ensuring documentation is accurate and compliant with internal policies and regulatory requirements.
Track and compile monthly bank fees.
Coordinate and track treasury-related requests ensuring deadlines are met. Follow-up with colleagues as necessary to maintain and support established timeframes and to ensure request completion.
Assist with Know Your Client (KYC) requests to completion, including annual KYC reviews conducted by banks.
Administer online banking access for both internal and external users as directed.
Audit online banking user list for unused profiles and inactive users.
Setup, maintain and close merchant service accounts.
Track and compile merchant services encryption fees.
Fulfills Payment Card Industry (PCI) compliance requests.
Set-up and maintain Cash Vault Services through various banking partners and carrier services.
Order bank supplies (i.e. deposit slips) as needed.
Comply with treasury policies and procedures to reduce risk and protect sensitive information (i.e., banking, personal, and business). Maintain thorough documentation to demonstrate effectiveness of policies to Corporate Compliance and auditors.
Provide general administrative support to as requested, to include but not limited to scheduling meetings, managing correspondence, and collecting and compiling documentation.
Support projects or other ad hoc requests related to treasury initiatives as requested.
Perform all other duties as assigned.