Banking Center Manager

Origin Bank•Irving, TX

1d•Onsite

About The Position

At Origin Bank, a job is a meaningful journey focused on professional and personal growth in a people-first environment. The company offers a competitive total rewards package, including generous benefits and compensation. Unique initiatives like the Dream Manager program, one-on-one guidance from a nationally certified health and wellness coach, and free access to certified financial professionals support employee well-being and future planning. The Banking Center Manager plans, directs, and organizes the sales and daily operational activities of an assigned Banking Center, encompassing lending, new accounts, cashiering, and customer needs, while adhering to established procedures. This role involves maintaining communication with Regional Management and is accountable for all activities and performance of the Banking Center, exemplifying and encouraging Core Values. Origin Bank prides itself on an award-winning culture driven by collaboration, celebrating success, and making a difference in the lives of customers and communities, having been named one of the Best Banks to Work For by American Banker for 12 consecutive years. The bank invests in its employees through career development, leadership coaching, and wellness programs, emphasizing strong relationships with customers, colleagues, communities, and shareholders.

Requirements

High school diploma or general education degree (GED) required
Minimum of 3 years banking experience
Minimum of 2 years management experience
Minimum of 3 years sales experience
Ability to perform each essential duty satisfactorily
Knowledge, skill, and/or ability required to perform the essential functions

Nice To Haves

Bachelor's degree (B. A.) from four-year college or university preferred

Responsibilities

Plans, directs and organizes the sales and daily operational activities of assigned Banking Center to include lending, new accounts, cashiering and customer needs by following established procedures.
Maintains communication between Banking Center and Regional Management.
Accountable for all activities and performance of Banking Center.
Exemplifies and encourages Core Values by performing duties personally or through subordinate supervisors.
Manages a single banking center with deposits of less than $25 million.
Primary focus of role is on day-to-day operational execution and sales strategy within a small sales force.
Occasional contribution to broader planning within area of expertise: 20% strategic, 40% tactical, and 40% transactional.
Manages all functions and has ultimate responsibility for achievement of sales goals, operational activities and staff of Banking Center.
Develops new outside business.
Oversees and ensures sales of new and existing business inside the Banking Center and promotes new sales generation outside the Banking Center.
Ensures quality levels of customer service.
Ensures and oversees development and training of staff, providing effective and motivating coaching and training to the team in areas such as career development, sales skills and service experience.
Oversees administration of all personnel issues.
Ensures the protection of all bank assets through compliance with operational audit procedures.
Formulates annual budget in conjunction with Regional Management.
Operates within established budget.
Develops and manages banking center business plan.
Responsible for consultative sales systems, product education, promotions, and merchandising.
Focuses on sales activities both inside and outside of the bank.
Maintains and develops relationships with existing small business customers.
Refers to other lines of business within the bank (ex: insurance, investments, commercial).
Provides leadership, coaching and mentoring to Banking Center staff.
Evaluates staff members’ work performance by preparing monthly reviews, daily celebration of successes and coaching on less than extraordinary performance.
Serves as liaison between the Banking Center and Management by preparing and reporting on operations, sales, and productivity.
Collaborates with Human Resources in decision making process regarding hiring, promotions, suspensions and/or terminations.
Assists in the implementation of new products or programs to help provide better service to customers and stimulate new growth.
May perform duties of Loan Officer, Personal Banker, Relationship Banker or other operational positions.
Manages one to two subordinate supervisors who supervise a total of one to five employees in the Retail Staff.
Directly supervises one to ten non-supervisory employees.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.