Bank Teller

American Bank Montana • Livingston, MT

1d

About The Position

The teller is a critical forward-facing role that must have excellent customer service skills, accurate mathematic arithmetic, and the ability to present themselves professionally. Tellers are often the first interaction a customer has with American Bank, and through a positive caring attitude long-term relationships between customers and the bank can form and possibly flourish. Tellers handle many different retail processes such as deposits or withdrawals and must be able to learn new technology systems that aid efficiency and accuracy.

Requirements

• Ability to portray a professional image and provide prompt and friendly quality service to all customers.
• Ability to open, close and perform maintenance on all deposit account products.
• Balancing cash within the designated guidelines.
• Proficient and effective operation of the telephone system; bank computer system including Microsoft Word, Excel, Jack Henry, and E-Mail; calculator; and photocopier.
• Interpersonal skills to represent American Bank in a positive manner.

Responsibilities

• Represent American Bank to the customer in a courteous, professional manner.
• Provide prompt, efficient and accurate service in processing transactions.
• Answer phone calls promptly, delivering exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive customer caller experience.
• Receive checks and cash for deposit to savings and checking accounts, verify deposit amounts, examine checks for endorsement and negotiability, and enter transactions into bank records via an on-line teller terminal
• Cash checks and pay money from savings and checking accounts upon verification of signatures and customer account balances. Inspect all checks, bonds, money orders, savings withdrawals, etc. to determine their negotiability.
• Accept loan payments of all types ensuring that payments equal the amount due and that all late charges, if applicable, are collected.
• Sell bank products for fee income. Some examples include: Money Orders Statement Copies Cashier Checks Photocopies Stop Payments Gift Cards
• Redeem cash items for deposit or cash, such as Savings Bonds.
• Promote bank services and cross-sell bank products.
• Provide information for customers regarding accounts and products upon proper verification.
• Balance cash and negotiable items.
• Satisfactorily complete all required compliance bank training and comply with all regulations which apply within the scope of the position.
• Combination and/or key control.
• Opening and processing night depository, ATM and/or cash dispensers.
• Control of negotiable instruments.
• Internal audit of cash and negotiable instruments.
• Perform other duties and responsibilities as directed.

Benefits

• Comprehensive Health Insurance (Medical, Dental, Vision)
• Company-Sponsored and Voluntary supplemental insurance options (Life, Disability, Accident, & more)
• 401k (5% match!)
• Paid Time Off + 11 Paid Banking Holidays + Paid Volunteer Time Off
• Paid On-the-Job Training!
• Continuing education and development opportunities.
• Opportunity to work alongside coworkers who are dedicated to building strong relationships and investing in the neighborhoods we proudly serve.
• Discounted banking products, and numerous other employee benefits!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed