Bank Teller

About the position

Heritage Bank currently has an exciting opportunity to join our organization! The Coupeville Branch is seeking a bank teller to help customers meet their financial goals by providing exceptional customer service handling routine financial transactions and actively support branch sales efforts by identifying customer needs and suggest solutions through referrals. This position is Full Time; typical schedule 40 hours; Monday- Friday 8:30 a.m. to 5:15p.m. Flexibility is required to work as needed to ensure adequate staffing for training or employee absences.

Responsibilities

• Provide exceptional customer service while handling routine financial transactions.
• Support branch sales efforts by identifying customer needs and suggesting solutions through referrals.

Requirements

• Level I - 6 months customer service experience.
• Level II - 1 year recent cash handling and customer service experience in a financial services industry.
• Gains working knowledge of, and ensures bank activities, and job responsibilities are performed in compliance with, all state and federal banking laws and regulations.
• Understands and complies with all policies, procedures, standards and guidance relevant to assigned job responsibilities.
• Detail-oriented with strong organizational and problem solving skills.
• Demonstrated ability to provide an exceptional level of customer service.
• Demonstrated math skills with an understanding of debit and credit relationships and negotiable instruments.
• Ability to gain working knowledge of bank products and services.
• Ability to read, write, speak and understand English well. Excellent written and oral communication skills.
• Valid driver's license, proof of insurance, and access to reliable transportation; or the ability to access and utilize an alternative method of transportation, when needed, to carry out job-related essential functions and attend required training.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• Community volunteer time
• Minimum of 10 paid vacation days annually
• Eight hours of paid sick leave per month
• 11 paid holidays each calendar year
• Annual float day