Bank Teller

$33,280 - $37,440/Yr

Access Federal Credit Union - Oneida, NY

Full-time

Oneida, NY

Credit Intermediation and Related Activities

About the position

The Bank Teller position at Access Federal Credit Union involves handling financial transactions, providing customer service, and maintaining accurate records. The role requires a professional demeanor and the ability to assist members with various banking services while ensuring compliance with regulations and internal policies.

Responsibilities

• Perform teller duties including receiving checks and cash for deposit, verifying amounts, and examining checks for endorsements.
• Present a helpful, cheerful, and professional image when interacting with members in person or over the phone.
• Provide information to members about Credit Union products and attempt to cross-sell services.
• Provide members with account balances and loan payoff figures.
• Process incoming mail and telephone transfers, assist members, or transfer calls to appropriate departments.
• Balance cash drawer daily and maintain Teller Balance Record according to procedures.
• Collect funds on returned checks.
• Understand the Bank Secrecy Act and complete currency transaction reports as necessary.
• Perform all duties in compliance with established Credit Union Quality Standards.
• Keep current knowledge of all services and products offered by the Credit Union and cross-sell them when possible.
• Display a pleasant, professional style on the job and adhere to company policies including the Code of Ethics.
• Complete all training designed to enhance capabilities, including in-house and outside training.
• Maintain knowledge of Federal and State laws and regulations as well as Credit Union Bylaws and Policies to ensure compliance.
• Travel to other branches when necessary and perform other assigned duties.

Requirements

• Strong communication skills.
• High school diploma or GED with strong Math and English skills.
• Some accounting knowledge.
• Friendly and personable with the ability to communicate with diverse individuals.
• Computer knowledge and skills.
• Ability to maintain a high level of confidentiality.