About the position
F&M Trust is looking to hire a Financial Services Representative (FSR) at our Mont Alto Office. As an FSR, one will service current and new customers of the bank in our recently renovated office that now uses cash recyclers. This individual will provide exceptional customer service while performing a wide array of transactions for our consumer and business customers. Additionally, this individual will recommend bank products and services that will benefit our customers. If not knowing bank products and services scares you, don't worry, we'll train you on product knowledge. And do you know what is even more exciting? After completing your initial training period, you'll advance your career in the banking industry by gaining even more knowledge and skills that will enable to you open accounts for customers. All we ask from you is to be committed to building your knowledge and skills that will make you a successful contributor to our team.
Responsibilities
- Service current and new customers of the bank.
- Perform a wide array of transactions for consumer and business customers.
- Provide exceptional customer service.
- Recommend bank products and services to customers.
- Participate in ongoing training and development.
Requirements
- High School diploma or equivalent.
- Desire to excel in a sales and service environment.
- Openness to training and development opportunities.
- Communicates in a professional and courteous manner.
- Supports and works well within a team environment.
- Able to adapt to change and multiple priorities.
- Detail-oriented.
- Outgoing personality.
Nice-to-haves
- Previous customer service, sales, and/or cash handling experience.
Benefits
- Medical, Dental, and Vision Insurance.
- Immediate Access to Paid Time Off and 11 Paid Bank Holidays Annually.
- 401(k) with up to a 6% Match.
- Wellness Programs.
- Paid Life Insurance, Short-term Disability, and Long-term Disability.
- Educational Assistance.
- Ongoing Training and Advancement Opportunities.
