Bank Operations Control Manager

Herring Bank

4d•Remote

About The Position

We are seeking a Bank Operations Control Manager to establish and maintain a consistent, auditable control framework across Bank Operations, including Deposit Operations, Treasury, Payments, and related functions. This role is central to strengthening operational consistency, supporting audit and regulatory readiness, and ensuring processes are documented, standardized, and effectively executed across the organization. If you see gaps others miss and know how to bring structure and discipline to operations, this is an opportunity to build something that matters.

Requirements

Experience working in a bank or regulated financial institution
Strong understanding of bank operations, including deposit operations, treasury, or payments
Experience supporting or working within audit, compliance, or regulatory environments
Proven ability to identify risk and implement controls
Experience developing or maintaining process documentation and SOPs
Strong organizational skills with the ability to manage multiple priorities
High level of judgment, discretion, and regulatory sensitivity
Ability to travel to Herring Bank locations as needed to support operations and leadership alignment

Nice To Haves

Experience building or enhancing operational control frameworks
Exposure to enterprise-wide operations or multi-department environments
Experience preparing materials or reporting for senior leadership or audit stakeholders

Responsibilities

Develop and implement a centralized control framework across Bank Operations
Identify, assess, and remediate operational risks and control gaps
Partner with Operations, Compliance, IT, and Finance to drive consistent execution of processes and controls
Establish and maintain standard operating procedures (SOPs) for key operational functions
Support audit and regulatory exam readiness, including documentation and response coordination
Monitor control effectiveness and lead continuous process improvement efforts
Provide regular reporting to leadership on operational risks, control status, and performance
Ensure alignment with internal policies, regulatory expectations, and enterprise standards