Bank Card Services Assistant I

Platte Valley Companies•Scottsbluff, NE

11d

About The Position

Assist the Bank Card Services Manager in all aspects of daily operations, including customer service and card processing. Provide support in the issuance, maintenance, and servicing of debit and credit cards. Responsibilities include assisting customers with inquiries, processing payments, maintaining accurate records, and running and balancing daily reports.

Requirements

High school diploma or equivalent required.
Must possess Basic PC skills (use of Microsoft Word, Excel, & Outlook).).
Must demonstrate proficiency in processing tasks and administrative functions.
Possess good time management skills with the ability to prioritize tasks and efficiently manage multiple responsibilities in a fast-paced environment.
Possess flexibility to manage last minute requests.
General areas of competency: decision making, dependability, development, environmental safety, evaluation skills, interpersonal skills, prioritizing, problem solving, selling skills, team skills and time management.
Demonstrated aptitude to manage sensitive operational transactions and customer relationships.
Professional appearance.
Ability to function as a team player.
Effective oral and written communication skills (including telephone).
Must be Self-sufficient / self-starting.
Ability to adjust to flexible hours.
PC and Desktop experience required.
Must be capable of working with and maintaining the confidentiality of sensitive information.