Bank Call Center Representative
About The Position
Join Waukesha State Bank as the friendly, knowledgeable voice our customers count on! In this role, you'll assist with deposit and loan questions, debit card issues, online banking support, and fraud/dispute concerns-all while delivering exceptional customer service. Be part of a community bank that values integrity, teamwork, and great service. Apply today! Waukesha State Bank is one of the largest locally owned and independent community banks in Wisconsin, with 14 full-service offices located throughout Waukesha County. Our strength as a successful and growing financial services provider is rooted in a long-standing commitment to serving the community with a personalized, one-on-one approach to banking and an emphasis on customer service. This is an onsite position in Waukesha County, WI Employment with Waukesha State Bank is contingent upon successful completion of a criminal background check and drug screen. EOE Disability/Vet
Requirements
- 1+ year of banking customer service experience
- Strong phone and problem-solving skills
- Attention to detail
- Commitment to friendly, professional service
- Comfort with Microsoft Word, Excel, and learning new systems
Nice To Haves
- Retail banking or call center experience
Responsibilities
- Assist with deposit and loan questions
- Assist with debit card issues
- Provide online banking support
- Address fraud/dispute concerns
- Deliver exceptional customer service
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
