Position Purpose: Monitors, enforces, and supports execution of the division merchandising plan for the Bakery and Starbucks departments in assigned stores. Partners with Department Managers and Store Directors to drive sales, gross profit, labor performance, operational standards, and customer service. Key Responsibilities include, but are not limited to: Travel to assigned stores to share and support merchandising plans to meet sales, gross, and labor targets. Provide coaching to Department Managers and Store Directors on product merchandising, production standards, and customer experience. Evaluate department conditions through regular store visits, ensuring presentation, cleanliness, and compliance with company policies, food safety, and equipment standards. Develop and maintain training programs to ensure strong product knowledge, beverage/food production skills, and readiness of qualified associates for both departments. Participate in division and departmental sales meetings; provide operational and merchandising insights to Sales Managers. Review departmental sales, labor, gross profit, productivity, and production accuracy reports from assigned stores. Ensure successful rollout of new programs, seasonal sets, line reviews, and promotional strategies; confirm store-level staff are trained and prepared. Monitor and report on competitor activity, trends, product offerings, and service models. Assist with new store openings and remodels, including department setup, merchandising, and staff training. Provide work guidance to associates on product knowledge, sales techniques, production tools, profit and loss awareness, and policy compliance. Train Department Managers on department operations, ordering, inventory, scheduling, and basic business management. Support Store Directors by offering performance feedback on Department Managers. Measure department execution and training success through store visit evaluations, KPI results, and staff feedback.
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Job Type
Full-time
Career Level
Mid Level