Bakery Manager

Albertsons•Weatherford, PA

1d•Onsite

About The Position

Description Duties and Responsibilities Customer Service & Guest Interaction Maintains an atmosphere of enthusiastic customer awareness with a focus on fast, friendly service. Assists customers by making product suggestions, filling special orders, and offering food preparation recommendations. Responds to incoming calls professionally; resolves customer complaints and escalates to the Store Director when necessary. Uses suggestive selling techniques through telephone communication, in‑store intercom announcements, and one‑on-one interaction. Bakery Operations, Production & Merchandising Possesses detailed knowledge of duties performed by all department employees; oversees and assists with product preparation and display. Implements proper, efficient product preparation and packaging techniques. Maintains bakery case cleanliness, visual appeal, sanitation, and inventory levels. Ensures bakery area, equipment, and prep areas meet cleanliness, sanitation, and safety standards. Ensures correct product temperatures are maintained during preparation, display, and storage. Builds bakery displays; rotates stock and removes outdated or spoiled product. Maintains and organizes the bakery cooler and freezer. Implements seasonal and promotional displays in alignment with division programs. Follows and maintains department standards for product freshness and overall bakery execution. Staff Leadership, Scheduling & Training Schedules, supervises, trains, and assigns duties to department employees, ensuring sufficient service levels. Monitors employee productivity and evaluates overall performance. Trains employees on store policies, production standards, sales techniques, and record‑keeping procedures. Identifies employees with high advancement potential and supports development opportunities. Initiates personnel actions including pre-employment interviews, transfers, promotions, and disciplinary actions. Possesses working knowledge of Company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook. Ensures proper code‑dating procedures are followed for all bakery products. Operational Execution & Department Management Plans daily department operations and monitors production processes to ensure efficiency and profitability. Prepares sales and inventory reports; participates in physical inventory every four weeks. Controls inventory to ensure adequate product quantity, quality, and freshness. Stocks and rotates product in accordance with division directives. Maintains accurate department records and processes administrative paperwork. Controls shrink and manages cost effectively. Ensures adherence to opening and closing procedures for the department. Receiving, Product Handling & Equipment Performs receiving duties including breaking down loads, verifying orders against invoices, inspecting product quality, reporting shortages, stocking, and rotating merchandise. Ensures proper temperature, storage, and packaging techniques are followed. Operates related equipment including pallet jacks, hand trucks, scissors, knives, safety cutters, and Sterilox machines.

Requirements

Possesses detailed knowledge of duties performed by all department employees
Possesses working knowledge of Company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook.

Responsibilities

Maintains enthusiastic customer awareness and provides fast, friendly service.
Assists customers with product suggestions, special orders, and food preparation recommendations.
Professionally answers calls, resolves complaints, and escalates issues to the Store Director.
Uses suggestive selling techniques.
Oversees and assists with product preparation and display.
Implements efficient product preparation and packaging techniques.
Maintains bakery case cleanliness, visual appeal, sanitation, and inventory levels.
Ensures bakery area, equipment, and prep areas meet cleanliness, sanitation, and safety standards.
Ensures correct product temperatures are maintained during preparation, display, and storage.
Builds bakery displays; rotates stock and removes outdated or spoiled product.
Maintains and organizes the bakery cooler and freezer.
Implements seasonal and promotional displays.
Follows and maintains department standards for product freshness and overall bakery execution.
Schedules, supervises, trains, and assigns duties to department employees.
Monitors employee productivity and evaluates overall performance.
Trains employees on store policies, production standards, sales techniques, and record‑keeping procedures.
Identifies employees with high advancement potential and supports development opportunities.
Initiates personnel actions including pre-employment interviews, transfers, promotions, and disciplinary actions.
Ensures proper code‑dating procedures are followed for all bakery products.
Plans daily department operations and monitors production processes to ensure efficiency and profitability.
Prepares sales and inventory reports; participates in physical inventory every four weeks.
Controls inventory to ensure adequate product quantity, quality, and freshness.
Stocks and rotates product in accordance with division directives.
Maintains accurate department records and processes administrative paperwork.
Controls shrink and manages cost effectively.
Ensures adherence to opening and closing procedures for the department.
Performs receiving duties including breaking down loads, verifying orders against invoices, inspecting product quality, reporting shortages, stocking, and rotating merchandise.
Ensures proper temperature, storage, and packaging techniques are followed.
Operates related equipment including pallet jacks, hand trucks, scissors, knives, safety cutters, and Sterilox machines.