Bakery Manager

AlbertsonsDallas, TX
2d

About The Position

DUTIES AND RESPONSIBILITIES Customer Service & Sales Maintain an enthusiastic atmosphere focused on fast and friendly customer service. Assist customers with product suggestions, special orders, and food preparation ideas. Answer and respond to incoming calls professionally; resolve customer complaints and escalate to the Store Director as needed. Engage in suggestive selling and other sales techniques via phone, intercom, and in‑person interactions. Department Operations Possess thorough knowledge of all department roles and assist with preparation, product display, and general department functions. Implement proper and efficient product preparation, packaging, and merchandising techniques. Maintain bakery case cleanliness, visual appeal, and appropriate inventory levels. Ensure all areas, equipment, and workspaces meet cleanliness, sanitation, and safety standards. Monitor and maintain correct temperatures during preparation, display, and storage. Follow opening and closing procedures for the department. Inventory Management Control inventory levels to ensure adequate product quantity, quality, and freshness in alignment with division directives. Stock, rotate, and organize product in the cooler and freezer. Minimize shrink and manage department costs. Build displays, rotate stock, and remove outdated or spoiled product. Oversee receiving duties, including breaking down loads, verifying orders, inspecting quality, reporting shortages, stocking, and rotating. Adhere to temperature, storage, and packaging guidelines. Prepare sales and inventory reports; complete physical inventory every four weeks. Ensure proper code dating is enforced for all department products. Staff Leadership & Training Schedule, supervise, train, and assign duties to department employees to ensure proper coverage and service levels. Plan daily operations and monitor production processes in accordance with company procedures and profitability goals. Provide training on store policies, sales procedures, and record‑keeping requirements. Identify and develop employees with high potential for advancement. Monitor employee productivity and conduct performance evaluations. Initiate personnel actions including interviews, transfers, promotions, and disciplinary actions. Administrative Responsibilities Maintain accurate department records and process required administrative paperwork. Ensure compliance with company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook. Uphold and enforce all department standards. Implement effective promotional and seasonal displays to support sales initiatives.

Responsibilities

  • Maintain an enthusiastic atmosphere focused on fast and friendly customer service.
  • Assist customers with product suggestions, special orders, and food preparation ideas.
  • Answer and respond to incoming calls professionally; resolve customer complaints and escalate to the Store Director as needed.
  • Engage in suggestive selling and other sales techniques via phone, intercom, and in‑person interactions.
  • Possess thorough knowledge of all department roles and assist with preparation, product display, and general department functions.
  • Implement proper and efficient product preparation, packaging, and merchandising techniques.
  • Maintain bakery case cleanliness, visual appeal, and appropriate inventory levels.
  • Ensure all areas, equipment, and workspaces meet cleanliness, sanitation, and safety standards.
  • Monitor and maintain correct temperatures during preparation, display, and storage.
  • Follow opening and closing procedures for the department.
  • Control inventory levels to ensure adequate product quantity, quality, and freshness in alignment with division directives.
  • Stock, rotate, and organize product in the cooler and freezer.
  • Minimize shrink and manage department costs.
  • Build displays, rotate stock, and remove outdated or spoiled product.
  • Oversee receiving duties, including breaking down loads, verifying orders, inspecting quality, reporting shortages, stocking, and rotating.
  • Adhere to temperature, storage, and packaging guidelines.
  • Prepare sales and inventory reports; complete physical inventory every four weeks.
  • Ensure proper code dating is enforced for all department products.
  • Schedule, supervise, train, and assign duties to department employees to ensure proper coverage and service levels.
  • Plan daily operations and monitor production processes in accordance with company procedures and profitability goals.
  • Provide training on store policies, sales procedures, and record‑keeping requirements.
  • Identify and develop employees with high potential for advancement.
  • Monitor employee productivity and conduct performance evaluations.
  • Initiate personnel actions including interviews, transfers, promotions, and disciplinary actions.
  • Maintain accurate department records and process required administrative paperwork.
  • Ensure compliance with company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook.
  • Uphold and enforce all department standards.
  • Implement effective promotional and seasonal displays to support sales initiatives.
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