Bakery Attendant/Barista - Emma's The Equestrian Hotel

World Equestrian Center•Ocala, FL

39d

About The Position

The World Equestrian Center Ocala is currently seeking a Bakery Attendant/Barista to join our team at Emma's Patisserie! Ideal candidates must have excellent customer service skills, experience in food and beverage services, barista, retail, and a desire to provide great experience for our guests. This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship. World Equestrian Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work-life balance and by providing development opportunities. We are proud to be a Drug-Free Workplace/EOE. All applicants will be required to submit a background check prior to employment.

Requirements

Ability to follow written and oral instructions.
Exhibit strong customer service skills, organizational skills and attention to detail.
Previous experience with cash handling procedures.
Must be available to work evening and weekend hours and have open and flexible availability.
Previous experience with coffee making.
Previous experience with MICROS/Point of Sales System.

Responsibilities

Assist all customers with purchases and other requests.
Understand and adhere to guidelines on restricted sale items.
Implement and follow all cash handling procedures.
Process and collect payments with cash handling, and credit card processing.
Stay current on all shows, promotions, and future events withing the Center and local area.
Label, stock, and inventory department merchandise.
Work in a fast-paced environment for extended periods of time.
Knows how to run espresso-based drinks, refreshers & other specialty coffees.
Knows how to take care of each guest individually, providing great experience.
Stock/restock Pastry/Dessert/Grab'N'Go case to ensure smooth service.
Know how to work with MICROS and is familiar with a Point of Sales system.
Maintain an awareness of inventory/stock.
Maintain store cleanliness and appearance.
Provide excellent customer service.