Golf Outside Services- Bag Drop Lead
About The Position
Join our team as a Bag Dop Lead! This position is responsible for providing exceptional customer service to all guests. Performs set-up and presentation of golf car staging area, bag drop and practice range. Coordinates golf car rentals and fleet usage. Must remain in communication with the golf shop, starters and player assistants to promote efficient operations. Work tasks may vary based on bag drop or range picker task assignment; may be assigned to any on-course duties as needed. Hours may fluctuate based on operational needs; evening, weekend and holiday work may apply. Pay & Schedule: $17.00-$18.50 Per Hour (DOQ) This is a Seasonal, non-exempt position, Hours may vary by season and are subject to change based of golf operations needs. Monday to Friday: 6:00 AM - 1:00 PM or 1:00 PM - 9:30 PM or After-school: 4:15 PM - 9:30 PM. Saturday and Sunday: 6:00 AM - 1:00 PM or 1:00 PM - 9:30 PM.
Requirements
- At least 18 years of age with a valid drivers license.
- General Knowledge of the game of golf, golf terminology, etiquette, and equipment.
- Provide positive customer service to all guests
- Safe operation of a golf car and range picker
- Ability to work independently in an efficient manner
- CPR/AED Certification or ability to obtain within three (3) months of hire
- Basic use of software applications
- Required to sit, stand, walk, bend, climb, smell, talk and hear; use hands and fingers to handle, feel or operate objects, tools, or controls and reach with hands and arms.
- Hand-eye coordination is necessary to operate computers and various pieces of equipment.
- Specific vision abilities are required and include close vision and ability to adjust focus.
- May occasionally lift and/or move up to 60 pounds.
- Use material handling equipment or staff assistance when lifting or moving objects 50 pounds or greater.
Responsibilities
- Greet all guests upon arrival; assist guests with all bag drop needs.
- Act as on-duty Bag Drop Staff Lead and assist in coordinating operational needs with supervisors as directed. Duties include fueling the golf car fleet, leading clean picks, assigning tasks, contacting staff and ensuring staff coverage during operating hours, and ensuring bag drop operations run smoothly and customers receive quality service.
- Maintain the appearance standards of the bag drop and golf car areas and ensure the golf car fleet is clean and presentable.
- Clear the practice range of golf balls using the practice range picker, maintain the range picker and advise the supervisor of any mechanical issues.
- Maintain the presentation of the practice range tee line.
- Maintain range ball inventory levels at the ball machine.
- Execute planning set-up and takedown of golf car staging area for planned golf outings and programs.
- Assist with setup for Northbrook Golf Academy clinics and special events.
- Assist with cleaning and maintenance work as needed.
- Inform the supervisor of any golf car issues
- Report any work-related or patron injuries or incidents to your supervisor; report unsafe conditions to your supervisor and correct them if appropriate; and complete incident/accident report forms as needed.
- Adhere to all golf clubs' safety policies and procedures.
- Perform all job tasks in a safe manner.
- Perform other duties as assigned.
Benefits
- All employees are eligible for the Recreation Benefits usage, which includes discounted and/or complimentary services.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
