Badging Coordinator

Blackstone Consulting, Inc.•Cupertino, CA

About The Position

Provide an effective and enjoyable experience for everyone who interacts with Badge Services. Check in guests in a courteous and timely manner. Take photos in a busy workspace while maintaining a professional and welcoming demeanor. Print and distribute badges and passport photos in a high-traffic area. Remotely create and ship badges to locations across the Americas. Provide support to satellite Badging offices across the World. Provide direction to Employees and Vendors regarding badging, according to established policies. Answer & properly route incoming phone calls and emails.. Interact with business units (written and verbal) on a frequent basis. Create and maintain lists and informational documents, handling sensitive information in an appropriate manner. Monitor and order office supplies, furniture, and equipment as required. Maintain all working area conditions and equipment to ensure they are within corporate standards for cleanliness, proper maintenance, and safety. Additional duties may include filing, sorting, mail distribution, data entry, inventory management, and completing additional projects as needed.

Requirements

1-3 years of related customer service experience.
Excellent written, technical, and communication skills.
Effective time management including ability to multi-task, organize, and prioritize.
Ability to work successfully in a team environment and build effective and essential working relationships inside and outside the group.
Ability to handle conflict appropriately, know when to delegate issues upward, and when to apply common sense.
Flexibility with last-minute schedule changes.
Ability to receive and provide feedback when necessary.

Nice To Haves

Proficiency with Pages, Keynote, Numbers, Excel, Calendar, Mail, and other OS X-based office systems is a plus.
Experience with photography and Adobe Photoshop.
Associate's degree preferred, but not required.

Responsibilities

Check in guests in a courteous and timely manner.
Take photos in a busy workspace while maintaining a professional and welcoming demeanor.
Print and distribute badges and passport photos in a high-traffic area.
Remotely create and ship badges to locations across the Americas.
Provide support to satellite Badging offices across the World.
Provide direction to Employees and Vendors regarding badging, according to established policies.
Answer & properly route incoming phone calls and emails.
Interact with business units (written and verbal) on a frequent basis.
Create and maintain lists and informational documents, handling sensitive information in an appropriate manner.
Monitor and order office supplies, furniture, and equipment as required.
Maintain all working area conditions and equipment to ensure they are within corporate standards for cleanliness, proper maintenance, and safety.
Additional duties may include filing, sorting, mail distribution, data entry, inventory management, and completing additional projects as needed.